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The Center for Sales Strategy Blog

Melinda Pendino

Recent Posts by Melinda Pendino:

One Simple Question That Can Change Business Relationships

customer serviceAn article called “Tasting Menus” in the New York Times caught my attention last week. It was about a new concept sweeping fine dining restaurants in America—lengthy meals with many delightful menu choices. What intrigued me was not the description of the food or the menu—it was the care the restaurant staff took to make the diners feel like partners in an experience. 

Topics: customer satisfaction Sales