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The Center for Sales Strategy Blog

The Only 6 Reasons A Sales Manager Should Be Attending Sales Calls with Their Team

saving the sale and coaching sales performanceSales managers, let’s be honest… it’s hard to watch a salesperson that seems to be flailing in shallow water when they are on a prospect or client call. However, if you take a step back, you realize they are probably going to find their feet and be able to stand up and be fine. Recently, I attended one of The Center for Sales Strategy's Talent Focused Management workshops led by Matt Sunshine (Managing Partner), and I walked away with a few reminders.

Topics: sales performance sales management coaching

Building Strong Relationships: Can You Teach That?

salespeople building relationshipsYou have hired your next great seller. You have a strong on-boarding plan, a great training schedule, and amazing people in place to help with training. They are prepared to hit the street, right?

Topics: training salespeople sales training coaching

3 Ways to Increase Productivity on Your Sales Team

increase productivity sales teamPeople who use their strengths every day are six times more likely to be engaged in their jobs, and they will have 12.5% higher productivity (Gallup.com).

Topics: sales management coaching

Giving Sales People a Confidence Boost

sales management coaching salespeopleYou have a salesperson with loads of talent, and they have always been successful. Suddenly, they are underperforming, missing goals, and really off their game. Or, perhaps you have a new hire with a lot of talents. You are expecting a sales rock star, but they just aren’t doing well. What’s going on?! The answer may be hiding in past setbacks, and it takes sales management skill to help them start performing to their potential.

Topics: sales management Talent coaching

Are You a Great Coach?

coaching salespeopleI work with a lot of B2B sales organizations.
Some perform well.  Some perform not-so-well.

Topics: sales management leadership coaching

A Key Piece in Successful Employee Engagement

Employee EngagementAs a sales manager, do you expect your sellers to conduct a Client Needs Analysis routinely with their clients? I’m sure you do. Because you know that customer needs change all the time. What a client focuses on this quarter may vary in the next. The only way to know their goals is to ask regularly.

That same focus on uncovering needs and goals applies to those you manage as well, as it leads to greater loyalty and retainment of your staff. How often do you take time to ask each person on your team what they want in their job, what they need from you, from the company?  Wouldn’t it be nice to know these things so that you can engage, develop, and retain them?

Topics: employee retention sales management coaching

INFOGRAPHIC: CSS By The Numbers

header-CSS-By-The-Numbers.jpgJust like an athlete, you can go it alone and get some occasional wins. To win a gold medal requires a clear plan, consistent discipline and constant improvement.

Topics: Sales coaching

What You Can Change Today to Increase Sales Performance Tomorrow

Golden-rule.jpg

“Do unto others as you would have them do unto you.”  

I would bet, like the rest of us, you learned this Golden Rule in Kindergarten and you were probably raised to believe you should always treat others as you would want to be treated.

It sounds great in theory, and I applaud your kindness and compassion, but make no mistake, the Golden Rule does not work when developing people.

WHAT?!

It’s true. The sentiment is nice, but it just doesn’t work.    

Topics: sales management Talent coaching

When Managers Think They Are Coaching (but they are not)

conversation-2.jpg

I think most sales managers would agree that coaching their salespeople to get better at their craft is a good investment of time. I talk to scores of managers in my practice, and there seems to be near universal agreement that coaching is important, and most sales managers do invest some time and energy to make it happen. That said, what constitutes coaching?

Topics: sales management coaching

How to Develop a Great Sales Hunter

Develop-a-Sales-Hunter.jpg

My recent article on how to hire a great sales hunter stirred up great conversations about how to coach and develop those hunters once they are onboard. Great stuff, so I want to share it with you!

The best way to grow an organization is to grow each of the people within that organization, including your sales hunters. Great managers do this by keeping the natural behaviors of these people top of mind and committing to a handful of strategies to maximize their strengths. 

When we studied the very best new business developers out there, we found 6 specific behaviors that great sales hunters had in common. We also discovered the best ways to maximize these natural strengths and help them to turn raw potential, or talent, into performance.

Here are our Pro Tips on how to develop each of the 6 behaviors commonly found in the best new business developers out there:

Topics: sales management Talent coaching