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The Center for Sales Strategy Blog

Automate Your Caring

sales managers use calendar reminders for talent managementFor some sales managers who are naturally very strong in relationship talent, doing things every day to invest in relationships with their direct reports comes naturally. For the rest of us, we could use a little reminder to make sure we are taking the right actions that foster strong relationships with our people, and today’s software and app selection can help. 

Topics: Management sales management talent dashboard

How to Increase Productivity and Promote Teamwork with a Remote Workforce

promote teamwork with a remote workforceMore people than ever before are working from home. According to a Gallup survey, 43% of employees said they spent time working remotely in 2016. That number is up 4% since 2012.   

Topics: employee retention Management Talent

Just Say “No” To Meetings

sales managers with too many sales meetingsIn over 25 years of working with sales managers, I have heard countless stories about how urgent items have displaced important items. When we work with managers, they readily agree that items like these are very important to their success in the job:

Topics: Management successful sales meetings time management sales management

The Power of Great Feedback

sales managementAs a person, you probably have an inborn knowledge of what your strengths are personally, as well as professionally. You might be a great cook, a strong tennis player, or great at board games. You know that you create strong relationships with clients, are great at the close, or really creative in helping your clients.

Topics: Management sales management leadership

3 Keys to Sustainable Sales Performance

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Think of sales performance as a three-legged stool. When all three legs are strong, there is nothing sturdier. But if one of the legs isn’t holding up its weight, the stool can no longer do its job. Just as you need all three legs on that stool, so too must a sales organization have three solid legs to carry the weight of the expectations placed on it.

Topics: Management sales performance

Five Reasons Millennials Quit Sales Jobs

Millennials in SalesA client of mine recently told me about the departure of seven salespeople from his organization.  All seven of the sellers had been hired in the last year — all seven departed before their one-year anniversary. One other thing related to the departed seven; they were all millennials!

My client immediately came to the conclusion that there is something different about millennials that caused them to leave his organization. My client was partially correct and partially incorrect.

Below are five reasons millennials quit sales jobs:

Topics: Management sales management

Sales Recruitment and Selection Are Not the Same Thing

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Just like “sales” and “marketing” are not the same, “recruitment” and “selection” are fundamentally different as well. But I often hear managers use them interchangeably—an indication of a fundamental and expensive flaw in their approach to maintaining a talented sales force.

Topics: hiring salespeople Management

Stop Working so Hard! And Sharpen your Axe.

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Abraham Lincoln once said, “If I had eight hours to chop down a tree, I’d spend six hours sharpening my axe.” Honest Abe and I see eye-to-eye on this, but as I’ve often said, simply knowing what to do is never enough. It’s the matter of actually doing it that makes all the difference.

After speaking with a sales manager last week, I wondered, “How would Honest Abe’s philosophy apply to sales management today?” I’ll let you decide. Here’s what this manager said when she was talking about quality prospecting: 

Topics: new business development Management Talent Sales

Feedback: Your Most Powerful Sales Development Tool

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Feedback. It’s powerful, right? The people who work for us crave it. You like to get it from your boss. Studies show that employees who receive regular feedback (as opposed to intermittent or no feedback) are TEN times more engaged. Yet most managers don’t provide consistent feedback to their direct reports about their skills and achievements. In fact, in most business scenarios feedback is mostly confined to infrequent, formal reviews or budget attainment numbers generated by a computer.

Topics: Management sales performance sales management Sales

Sales Manager Gut Check

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As a student of Florida State University in the 90’s, I fell in love with the sport of football. It has been great to see my alma mater be relevant again in the world of college football, but I have always been a fan of the sport—whether it is college, professional, or even just well-done football movies. One theme that flows through all football successes is strong leadership, talented players, and a vision/philosophy that every person must believe in, to be a part of the team. 

Topics: Management sales management Talent Sales