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Lead Generation Toolbox

The Center for Sales Strategy Blog

Ten Ways to Retain Top Performers and Improve Performance

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After spending over a decade helping sales organizations select highly talented employees and coaching those salespeople and sales managers to turn talent into performance, I have discovered what I believe are two undisputable truths:

  • A shockingly high number of people are not engaged at work.
  • Talented people who leave their jobs usually point to their manager as the problem.

The latest numbers from Gallup tell us that 70% of our employees are disengaged in their jobs and a recent study by SAP and Oxford Economics revealed that one in five of our top performers are likely to leave their jobs in the next six months!

This means it’s not enough to hire highly talented people into your organization and it’s not even enough to put them in the right positions so they can effectively use their talents (although both of these things are critical!).

Once hired, these talented people need much more from their manager in order to consistently feel engaged and fully realize their potential.

So what can you do to increase employee retention and maximize the performance of your people?

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Topics: sales performance, Talent, Sales

Relationships Versus Pirate Ships: How to Build Trust and Win the Business

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One of my colleagues at The Center For Sales Strategy described a conversation she had with her three young boys about relationships. They asked what a relationship was, and she responded, “There are friendships, business relationships, and…,” before she could get another word out her 6 year old blurted out “and there are pirate ships, and potato ships. . . .”

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Topics: sales performance, Sales

How to Make Your Weaknesses Irrelevant

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Weaknesses. We all have them. But we all have strengths as well. Which do you focus on? 

Human nature leads us to naturally focus on our weaknesses, but it is a proven fact that we can be significantly more effective when we do the exact opposite! 

In sales coaching, you can get a 10x lift from a salesperson if you focus on their strengths. This is the most highly effective use of your coaching time when you consider that you will only be able to improve people in an area of weakness by about 10%.

Yes, easier said than done at times, so here are some suggestions on how to accomplish that.

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Topics: sales performance, Talent, Sales

Improve Your Millennials' Performance With Real-time Feedback

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We’ve been talking about the Millennial generation for years now. Discussing their behaviors, styles, and attitudes, we have debated how this group will likely affect our business moving forward and how we can best develop them to succeed.

This understanding is vital since they will soon fill half of our entire labor force, and Pew Research reports that 58% of them expect to leave their jobs in three years or less. That kind of turnover can be a killer to a sales organization, so we need to figure them out and connect with them in a meaningful way.

But how? It may not be as hard as you thought!

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Topics: sales performance, Talent, coaching