- No football coach helped his team win the championship by spending time with them in the locker room.
- No driver’s ed instructor added another safe driver to the roads by showing demo videos in the classroom.
- No sales manager helped her salesperson become an industry star by meeting with her weekly in the office.
If you want to make a significant impact on performance, you need to be in the field where your people are engaging with prospects and clients and where the business happens. This means getting out in the field with your people on calls, joining them on shared-screen client calls (using GoToMeeting, joinme.com, etc.), and looking for other opportunities to be close to the action.