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The Center for Sales Strategy Blog

You Join the Company, but You Quit Your Boss

Talent_Blog_-_You_join_the_company,_but_you_quit_your_bossI’ve written about it before, but it’s worth repeating: The most common reason that employees give for quitting their last job is that their boss didn't care about them. 

Even though they may want to advance their careers, earn a living, support their families, and contribute to society – if an individual does not believe they can trust their manager to have their best interests at heart, they usually can’t keep doing the job.

Relationships Take Work 

Relationships are important and they don’t happen by accident; you have to actually do things to create and maintain a strong relationship with others. But rest assured, your efforts will be rewarded in many ways!  

Strong relationships at work:

Improve morale (and it’s a proven fact that happy people are more productive!).

Increase retention rates (why wouldn’t they want to come back to work the next day?).

Heighten the sense of teamwork (which in-turn increases cooperation and collaboration).

Grow productivity (and of course, that makes people happier! Wash, rinse, repeat).

How to Build Relationships

Here are my TOP TEN favorite ways to build the kinds of strong relationships that make people want to stick with you:

1. Don’t wait for them to connect with you; make it your job to build the relationship with them.  
2. Spend undistracted time with your employees, one-on-one, and make sure some of that time happens outside of the office.
3. Focus on their strengths, not their weaknesses. Anyone can point out their shortcomings, but it takes someone who really cares to show them their strengths and help them to grow.
4. Know what motivates them and, even more importantly, know what doesn’t.
5. Do what you say you will do every single time, so they learn they can trust you.
6. Provide continuous feedback; take every opportunity to let them know what you have noticed.
7. Catch them doing things right much more often than doing things wrong (a 5:1 ratio is ideal).
8. Ask their opinions and advice, which is the ultimate compliment, but don’t leave it there. Actually take what you learn into consideration and get back to them with the “rest of the story.”
9. Loop them in; share important information with them and provide them with the bigger picture.
10. Challenge them with responsibilities that fall right into their wheelhouse so they can be successful and grow in an area of talent. 

For more ideas on how you can build and grow powerful relationships, download “30 Ways to Develop Powerful Relationships with Your Salespeople.”

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