
The CEO as Listener-in-Chief: What Executives Really Hear (and Miss) from Employees
Culture Over Coffee
• 33 min
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In this episode of Culture Over Coffee, Catherine Badalamente, President and CEO of Graham Media Group, joins Beth to talk about what it really means to lead as listener-in-chief, and how active listening can strengthen trust, reveal hidden cultural challenges, and help employees thrive.
Catherine shares powerful takeaways including:
- Why real listening goes beyond surveys and meetings
- How to make it a daily intentional practice
- How toxic high performers quietly erode the culture
- And what leaders can do to hold people accountable without sacrificing performance.
Catherine Badalamente:
https://www.linkedin.com/in/catherinebadalamente/
Graham Media Group:
https://www.grahammedia.com/
Evaluate Your Company Culture:
https://uyc.thecenterforsalesstrategy.com/quick-culture-assessment
Beth Sunshine:
https://www.linkedin.com/in/bethsunshine/
Culture Over Coffee:
https://uyc.thecenterforsalesstrategy.com/culture-over-coffee-podcast
Up Your Culture:
https://www.linkedin.com/in/bethsunshine/
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