2019 State of Media Sales - Sales Manager We value your opinion and ask that you only complete the survey once.The results of the survey will be published in late summer. Please subscribe to our blog or follow The Center for Sales Strategy on social media as we will promote and share the results there. Question Title * 1. Job Title CRO VP, Sales Director of Sales General Sales Manager Local Sales Manager Sales Manager Question Title * 2. Years in Sales Management 1 2-4 5-10 11+ Question Title * 3. Type of Media Radio TV Digital Only Newspaper Outdoor Cable Events Other Question Title * 4. Market Size 1 - 10 11 - 25 26 - 50 50 - 100 100 + Question Title * 5. Do you feel as though you have the right number of salespeople? Yes No Question Title * 6. Regarding sales staff size, do you think you should: Increase the number of salespeople you have? Decrease that number? Keep it the same? Question Title * 7. What percentage of your sales team are what you would consider superstars? 10% 20% 30% 40% 50% 60% More than 60% Question Title * 8. What percentage of your sales team is underperforming? 10% 20% 30% 40% 50% 60% More than 60% Question Title * 9. Do you use a sales talent assessment to help you hire? Yes No Question Title * 10. If you answered “yes,” how accurate is your sales talent assessment in predicting future success? Very accurate Accurate Not very accurate N/A Question Title * 11. Do you use your CRM effectively? Yes No N/A Question Title * 12. Rank each of the following reasons that you find your CRM valuable: Low Medium High Tracking of clients and prospects Tracking of clients and prospects Low Tracking of clients and prospects Medium Tracking of clients and prospects High Automate basic tasks Automate basic tasks Low Automate basic tasks Medium Automate basic tasks High Easier to share information Easier to share information Low Easier to share information Medium Easier to share information High Improved analytics and reporting Improved analytics and reporting Low Improved analytics and reporting Medium Improved analytics and reporting High More effective communication More effective communication Low More effective communication Medium More effective communication High More accountability More accountability Low More accountability Medium More accountability High Question Title * 13. Do you have current sales collateral pieces to help your sellers in all stages of their sales process? Yes No Question Title * 14. Do you have video case studies that your sellers can send to prospects? Yes No Question Title * 15. How satisfied are you with the quality and effectiveness of your sales collateral pieces? Very Satisfied Satisfied Not Sure Dissatisfied Very Dissatisfied Question Title * 16. Does your website make it easy for prospects to learn about your company and the problems that you solve? Absolutely Yes Not sure Not really Not at all Question Title * 17. On average, how many scheduled calls with prospects do your salespeople go on each week? 1 2 - 3 4 - 5 5 - 6 7 + I am not sure Question Title * 18. How may scheduled calls with prospects should your people go on each week? 1 2 - 3 4 - 5 5 - 6 7 + Question Title * 19. What percentage of your time each week is spent on: % Reports 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% Reports % menu Coaching 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% Coaching % menu Internal meetings 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% Internal meetings % menu Signing or approving orders / inventory 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% Signing or approving orders / inventory % menu IFM's or one-on-ones 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% IFM's or one-on-ones % menu Price and packaging 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% Price and packaging % menu Question Title * 20. How many written proposals do your salespeople present each week? 1 - 2 3 - 4 5 - 6 7 + I'm not sure Question Title * 21. Do you consider that number to be: About right Too low Too high Question Title * 22. What percentage of proposals do you review before they go to a prospect or client? All Most Some None Question Title * 23. Approximately how many of those proposals contain specific business needs outlined by the client? All Most Some None Question Title * 24. Do you have an Inside Sales team? Yes No Question Title * 25. To what degree have you restructured your sales operation with specialists who perform specific functions in the sales process like appointment setting, client service, proposal preparation, recaps, etc.? Major restructuring A little restructuring Not Sure Minor Restructuring No Restructuring Question Title * 26. Appointments with prospects are harder to secure today than five years ago. Yes No Question Title * 27. How effective has social media been in helping your salespeople set appointments with prospects? Very effective Somewhat effective Not very effective Question Title * 28. Do you feel that your organization is equipped to be competitive in the future? Yes No Question Title * 29. Do you have access to the resources needed to exceed your sales goals? Yes No Question Title * 30. Are you optimistic about the future of your industry? Yes No Question Title * 31. How often do you conduct sales training for your sales team? Weekly Monthly Quarterly Rarely Never Question Title * 32. What are the top 3 categories of business where you or those you work with are securing new business? Education Healthcare Automotive Home Services Home Improvement Furniture Entertainment Legal-Personal injury Recruitment Banking Real Estate Auto Aftermarket Health and Wellness Pharmaceutical Other Done