Let's start by agreeing that simply hoping that things will go back to the way they used to be is not a strategy you can count on.
Revenue growth is still obtainable even in the most uncertain and challenging of times. However, achieving your growth targets for 2021 and beyond requires a solid revenue plan.
Don’t just make a list of things that you need to remember to do. Instead, commit to building a revenue plan to which you can hold yourself accountable. This means you will need to be highly-specific and review your plan at least once a month to see how you are doing.
Examine all of your current capabilities to generate revenue. Chances are you'll identify capabilities that are currently performing well but also have the potential to perform even better if given more time and focus.
You'll also uncover some capabilities that take up a lot of time and don't produce a good return on that investment. Bring laser-sharp focus to your plan, and commit to doing 5 things amazingly well rather than 25 things that are just “okay.”
This is the first "T" — Talent —in our proven success formula (Talent + Training + Tactics = Sales Performance), and it specifically addresses the unique strengths of your people.
There is indisputable evidence that a sales organization can only be as strong as the people that comprise it, so this is the time to examine your team and confirm that you have the right talent onboard to achieve success. Once you are certain that you do, ask yourself:
No doubt your revenue plan will include many strategies to grow revenue, but don’t forget the importance of growing your people as well.
The second “T” of our performance formula — Training — is a key component. Remember, if there's no room for growth here, your revenue plan will have to rely solely on market growth and economic recovery. Examine each of your current salespeople and pay close attention to:
With those two pieces of the puzzle in place, you'll be able to determine your opportunities for revenue improvement if you were to focus on skill development.
Sit down with your best clients and ask them what they see in the year ahead and how you might better meet their needs under those conditions. If you ask open-ended business questions and do a lot of listening, you will hear ideas for strategies and tactics that belong in your plan.
Remember, “More of the same gets you more of the same.” Consider what else you could do, and take every opportunity to try something new.
The key here is to step out of your current situation entirely and look at it with a new set of eyes.
The final "T" in our proven formula — Tactics. You must be careful and ensure that your chosen tactics drive revenue while still supporting your overall sales strategy.
Those that do will provide amazing lift, while tactics that challenge your overall strategy will serve only to frustrate your sales department and fail to pay off. If you'll commit to using these ideas when building your 2021 revenue plan, you'll find that you have put yourself in the best position for 2021 revenue success.
For more ideas on how to improve sales performance in the new year, download our Sales Performance White Paper.
Editor's Note: This blog was original publish December 2011 and has since been updated.