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The Center for Sales Strategy Blog

Matt Sunshine

Matt Sunshine

Recent Posts by Matt Sunshine:

A Sales Process that Matches the Buying Process

sales process to match the buying process

Some say that the holy grail of sales is consistent and predictable revenue. Many are on this seemingly never-ending quest, but find it both elusive and always just out of reach. A strategic sales process is the only thing that will help you reach your goals.

Topics: Buying Process Sales sales process

Sales Enablement in Real Life (VIDEO)

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Sales enablement. Is it a buzzword or just a misunderstood word?

DEFINITION OF SALES ENABLEMENT: Sales Enablement encompasses the technology, strategy, processes, and content that empower sales teams to sell smarter and faster. It’s about providing salespeople with what they need in order to successfully and strategically engage the buyer throughout the buying process. 

Sales enablement. Why wouldn't you want it?

Topics: sales enablement

4 Things Sales Management Should Do to Improve Sales Performance

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Recently, I spoke to a sales management group on four things that they can do to improve sales performance, and this is what I shared with them.

1. Recruitment

Always be recruiting. 24/7. 365. The battle for top sales talent these days has never been harder. You always have to be recruiting. Not just when you have an opening.

Topics: sales performance sales management coaching

8 Steps to Improve Your In-Field Coaching

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I know about coaching. 

When my twin daughters were learning to drive, I spent countless hours working with them as they practiced behind the wheel. I owed it to all of you to do my job well!

On my quest to mold them into great drivers, I learned one certain truth: this kind of coaching can only be accomplished from inside a moving vehicle. You cannot teach someone how to drive a car by handing them a book, suggesting an informative video, or lecturing them on safe driving techniques.

(The same is true for sales, but more on that later…)

Our learn-to-drive boot camp did begin with some classroom-style learning. The girls read the information booklet provided by the Department of Motor Vehicles from cover to cover and they attended formal driver’s education classes to ensure they obtained the knowledge required to pass their written exam. They squeaked by on that exam which then earned them a driver’s permit so they could legally join the rest of us on the road as long as they have a family member in the car. Me.

Another certain truth: just because someone passes a written test does not mean they drive well. 

Topics: sales management Talent

Curiosity Killed the Cat, but Saved the Sales Rep

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Have you ever noticed how many questions little kids ask? Every parent has a story to tell about the funny or embarrassing questions their kids have asked at the most inopportune times, all those occasions their child has scrunched up their little face and asked, “Why is Grandma so wrinkly?" or "Why do we have to go to school every day?" or "Why do I have to eat those gross green things?” If you don’t take control of the conversation, the third degree can go on indefinitely—because the curiosity in children is limitless!

Somewhere on the journey from childhood to adult professional, though, much of that unfettered curiosity gets left behind. I would argue that we have become a society of head-nodders where people are often afraid they’ll look dense if they ask a question. You’ve seen it—people nodding in agreement, as if they completely understand, when you are certain they don’t. Their fear of losing the respect of others actually keeps them from learning. 

Topics: new business development Needs Analysis Sales

The Problem is Not in the Proposal or the Sales Funnel

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Frustration sets in when you look at all the pending business you have sitting in your sales funnel and realize that a good portion of it has been there for weeks! Those prospects you were sure were going to sign off on your proposal right away are instead sharing reasons why they’re not ready or telling you they need more time to think it over. You know that with every week that passes, the chances that any of them will turn into a sale diminishes greatly and you’re kicking yourself because you are now reduced to emailing your prospect with the subject line "Checking in" since you really have no other options left.

Are you experiencing this uncomfortable, bloated feeling right now?

That bloated pipeline isn’t just uncomfortable . . . it’s frustrating and, ultimately, very expensive. Yes, it can sometimes feel rewarding to say you have “a lot out there,” but we all know that pending business is only good if it ends up closing. 

Spoiler alert: This is not an article on how to close your pending deals. It’s way more valuable than that. 

The problem is not in the proposal or the funnel, but rather with the process.
Topics: Sales sales process sales accelerator

6 B2B Sales Statistics You Want to Pay Attention To

b2b sales statisticsIt’s the sales leader’s job is to pay attention to both what is working and what is not working in the sales department and to make the appropriate adjustments so that the sales force has the best possible chance for success. To do that, the sales leader must pay attention to several things including sales process, sales activity, sales analytics (KPI’s), and of course, the customer.

In fact, paying attention to the customer is perhaps the most important of them all. In recent years, the way that customers have been engaging with sales has changed significantly. If you are a sales leader and you have not adapted the way you run your sales department, then you might find yourself slowly starting to lose ground to the competition.

Topics: sales performance sales management

Don’t Forget this Proven Sales Strategy to Get an Appointment

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Anyone in sales knows that it can be tough to get that first appointment with an ideal prospect. You might have to leave a voicemail, send an email, try to connect on LinkedIn, show up at their house, or volunteer to clean out their garage!

When trying to stand out, don’t overlook the option of sending a business letter. 

You know what we’re talking about right? A short message on your letterhead, placed in an envelope, and sent via the Post Office.

If you decide to use this as one way to get in front of prospects, here are some guidelines to follow.

Topics: valid business reason sales strategy prospecting

Lack of Leads Hurting Your Revenue? 5 Reasons Why You Need a Lead Generation Strategy

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The hardest job in sales these days is getting an appointment with a new prospect. As a sales manager, it's fairly easy to stand up in the sales meeting and tell your salespeople that they need to do a better job prospecting or that they need to just commit more time and energy to getting appointments. But they already know those things, and they're facing huge hurdles that their counterparts of a few years ago didn't face.

Here are five of those hurdles. Feel free to add to the list in the comments section below.

Topics: lead generation Management Sales

Improve Your Team's Sales Performance with These 4 Words (VIDEO)

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Often, clients come to us when their sales are not where they want to be, and the first thing they say is that they need us to come in and do sales training. Yes, sales training will help, but alone, it won't be the only thing that helps improve sales performance. 

In this video, I discuss four words you need to remember to help your team improve sales: 

  • TRAIN
  • REHEARSE
  • COACH
  • MEASURE

Topics: sales management sales training coaching