Everyone knows that sales is a numbers game. The more you have out there, the better off you are, which is why we all typically agree that sales is a numbers game,right?
What are the numbers everyone is talking about? As sales managers, are you looking at the wrong numbers?
How many times have you heard or said, "Don't worry! I've got a lot out there pending!” That's great! But, does anyone actually get paid on pending? That’s the catch, and that's also why you need to be aware of the numbers you're actually looking at.
Instead of reporting the deals or money you have in pending, consider measuring these numbers instead:
Those are the numbers that really matter, so they're worthy of your measurement. Keep your eyes sharply on them, and you'll see your revenue, renewals, and closing ratio rise! You'll also discover right away that your sales cycle is taking longer than you would like from presentation to close.
Now we’ve hit upon something we can really work on!
We call that a “No Surprise Proposal” because there shouldn't be a single surprise inside. Talk through every detail with your client as you're developing and fine-tuning the proposal, and you'll never hear them say, “Oh, wait. I did not know that was going to be in there.”
Also ask if there's anything about the idea that they don't agree upon. Ask what they specifically like about it, and how it could be improved. Getting the client involved in the solution is good business, and it helps to ensure that they will get results and ROI.
“Is there any reason that the client might not agree to this?” If you come up with even a single reason, address it with them before you ever make the presentation.
If the client doesn't believe you're solving their problems, they're not likely to move forward regardless of the quality of the idea.
With them — not to them. Doing the work upfront, before you present your proposal, will help you to close more deals faster than ever before.
At The Center for Sales Strategy, we often say, “Slow down the proposal and you will speed up the sale.” Give it a try!