The best leaders feel there is always an opportunity to grow, so they consistently ask for feedback on their performance. A study of more than 50,000 executives done by leadership development consultants Jack Zenger and Joseph Folkman, found that "Leaders who ranked at the top 10% in asking for feedback were rated, on average, at the 86th percentile in overall leadership effectiveness." Bottom line – asking for feedback can help you become a better leader.
It’s important to ask how you’re doing because it can be difficult to know exactly how your strengths and weaknesses are impacting your team. Your people see you at your best, and they see you at your worst, which means they have information that could help you improve. Their feedback on your performance is extremely valuable and can help you to identify areas for growth. However, even if you are an approachable manager who asks people for their honest feedback, you may not always get it because some people feel uncomfortable giving feedback to managers.
A great way around this is to provide your employees with the opportunity to give feedback anonymously. For example, The Center for Sales Strategy offers a program called Talent Insight Executive Coaching which allows you to anonymously survey your team to learn which talents are coming through loud and clear and which are not. This strength-based program identifies specific growth opportunities and provides managers with strategies to maximize their talents and ultimately improve the performance of their sales team.
Whether you get in-person feedback or feedback through a coaching program like Talent Insight, it’s important to follow through on what you learned.
Here are some tips for what you can do after you receive feedback:
Your greatest opportunity to grow as a leader sits in front of you every day. Don't miss out on the opportunity to improve yourself and improve your team's sales performance by asking for feedback.