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The Center for Sales Strategy Blog

Mindy Murphy

Recent Posts by Mindy Murphy:

How to Keep Morale High While Working from Home

How to Keep Morale High While Working from Home

For some, the benefits of working from home are plenty. However, working from home is not for everyone, and experts say there are potential negative side effects to consider, such as feelings of isolation, loneliness, and disconnect.

It’s estimated that 46% of employees don’t know what to do after a meeting — leading to confusion, frustration, and unproductivity. Additionally, 26% of employees feel pressured to respond to work emails outside of business hours — leading to more stress.

All of this contributes to morale, and morale is the driver for productivity and engagement. While your team is working remotely, you’ll have to find new ways to work together and communicate, ensuring your company culture thrives in the comfort of your team’s own home.

Topics: employee engagement Remote Team

Is the Work From Home Environment Affecting Your Performance?

Talents Most Affected by Working From Home

Sales coaching isn’t a one-size-fits-all process. Each salesperson on your team offers a special blend of talent. As a leader, your responsibility is to coach based on a clear understanding of all their strengths and weaknesses. 

You know that coaching your team as individuals is essential to their growth and success. But for a remote sales team, coaching takes on a higher level of importance.

While the environment has changed, your rep’s talents have remained the same. Since moving to remote work, we’ve noticed a few talent combinations that are hindering salespeople from performing their best. Have you?

Topics: sales talent sales coaching

3 Ways to Boost Sales Performance with Effective Feedback

3 Ways to Boost Sales Performance with Effective Feedback-1

Sales leaders that commit to growing and developing their people through effective feedback boost sales performance, attract and retain top talent, and outperform other organizations that fail to make feedback and coaching a priority.

Recruiting and Selecting highly talented people for your organization is critical - but you can’t stop there. Innate talents cannot develop into strengths until your team members can use them consistently, confidently, and productively.

Providing consistent and specific feedback on performance is key in helping direct reports learn, grow, and maximize their strengths.

Topics: sales performance feedback sales talent

Coaching Salespeople Who Struggle to Work From Home

Coaching Salespeople Who Struggle to Work From Home

Are you coaching a salesperson who is struggling to stay focused and deliver results while working from home?

You’re not alone! Several studies provide evidence of increased productivity while working remotely, but earlier this year Forbes also reported more than 75% of employees admit their productivity has plummeted due to distractions related to working from home and the pandemic.

If your salesperson has low discipline and struggles with organization, don’t lose hope — there are several strategies you can use to regain their focus.

Topics: sales performance Remote Team

Reinforce Positive Behavior in the Workplace Through Employee Recognition

Reinforce Positive Behavior in the Workplace Through Employee Recognition

The benefits of employee recognition are far-reaching. When employees receive recognition for a job well done, they want to repeat the positive behaviors that led to that success, increasing productivity and performance.  

This is because people are neurologically hard-wired to repeat positive behaviors when they receive praise.  “Meaningful recognition activates the brain’s limbic system, causes a rush of dopamine, and compels us to repeat rewarding behaviors,” explains Beth Sunshine, Partner at Up Your Culture.

Topics: company culture employee engagement

5 Fun Online Activities for Virtual Team Building

5 Fun Online Activities for Virtual Team Building

Equipped with hotspots and Wi-Fi, laptops, and mobile phones, most professionals can now do their jobs from anywhere. However, the physical distance between remote workers quickly leads to loneliness and isolation for those not accustomed to the lifestyle. And, when employees feel left out, their comfort levels decrease when it comes to working with their team.

“Those organizations that will thrive right now are the ones that really, truly, care about their people and show it every day, even when they can’t be in the office together,” explains Beth Sunshine, Partner at Up Your Culture.

Virtual team building is essential for helping your team feel like they’re part of a community while working from home. It’s the ongoing process of bringing your remote teams together to help them connect and provide more human interaction. As employee engagement and happiness increase, so does performance, communication, and retention. Below are five activities that can bring more human interaction to virtual work.

Topics: company culture employee engagement Remote Team

8 Characteristics of a Winning Sales Coach

8 Characteristics of a Winning Sales Coach

There are several resources readily available with information on what it takes to be a great sales coach and manager of people. We often talk with managers who want to hire top-notch sales coaches and the list of their requirements is usually a long one—including experience, past successes, and “must have” talents. It’s definitely a hire you want to get right!

There are many natural behaviors and characteristics that make a sales coach great, and it's important to uncover the intensities of these talents before you hire someone.

Topics: hiring salespeople Sales

How to Increase Productivity and Promote Teamwork with a Remote Workforce

How to Increase Productivity and Promote Teamwork with a Remote Workforce

Remote work statistics have consistently increased over the years. A special analysis conducted by FlexJobs and Global Workplace Analytics found that from 2005 to 2017, there was a 159% increase in remote work. Based on the growing numbers, Upwork’s Future Workforce Report predicts that 73% of all teams will have remote workers by 2028.

COVID-19 forced many teams into a remote workforce, and nearly 43% of full-time American employees say they want to work remotely more often even after the economy has reopened. The same survey reports that of the more than 1,200 employees surveyed, nearly 20% said their employer is actively discussing how they can make remote work more of an option in the future.

Topics: culture COVID19 Resources

An Easy, Low-Cost Way to Increase Employee Engagement

An Easy, Low-Cost Way to Increase Employee Engagement

From profitability and revenues to client experience and talent acquisition, employee engagement affects your entire organization. Offering competitive pay and benefits are essential to attracting and retaining quality employees. Still, employers often struggle to find additional low-cost, creative ways to appeal to employees throughout the year.

According to our Media Sales Report, 40% of salespeople don’t feel as though they’re always being supported by their sales manager, and 46% of salespeople don’t feel as though they’re always valued.

While there are several simple and inexpensive ways to increase employee engagement, there’s one way that will also address these critical issues.

Topics: company culture employee engagement culture

3 Tips to Increase Productivity and Improve Sales Performance

3 Tips to Increase Productivity and Improve Sales PerformanceDo you often struggle with time management?

Do you always have way too much to do?

Do you ever feel buried in work?

If you answered "yes" to these questions, you may not be delegating as much as you should.

Delegation is one of the talents that separate the best from the rest in sales management and is crucial to developing the strengths of others, yet it’s often something leaders don’t think about on a regular basis.

Topics: productivity