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The Center for Sales Strategy Blog

Mindy Murphy

Recent Posts by Mindy Murphy:

Reinforce Positive Behavior in the Workplace Through Employee Recognition

Reinforce Positive Behavior in the Workplace Through Employee Recognition

The benefits of employee recognition are far-reaching. When employees receive recognition for a job well done, they want to repeat the positive behaviors that led to that success, increasing productivity and performance.  

This is because people are neurologically hard-wired to repeat positive behaviors when they receive praise.  “Meaningful recognition activates the brain’s limbic system, causes a rush of dopamine, and compels us to repeat rewarding behaviors,” explains Beth Sunshine, Partner at Up Your Culture.

Topics: company culture employee engagement

5 Fun Online Activities for Virtual Team Building

5 Fun Online Activities for Virtual Team Building

Equipped with hotspots and Wi-Fi, laptops, and mobile phones, most professionals can now do their jobs from anywhere. However, the physical distance between remote workers quickly leads to loneliness and isolation for those not accustomed to the lifestyle. And, when employees feel left out, their comfort levels decrease when it comes to working with their team.

“Those organizations that will thrive right now are the ones that really, truly, care about their people and show it every day, even when they can’t be in the office together,” explains Beth Sunshine, Partner at Up Your Culture.

Virtual team building is essential for helping your team feel like they’re part of a community while working from home. It’s the ongoing process of bringing your remote teams together to help them connect and provide more human interaction. As employee engagement and happiness increase, so does performance, communication, and retention. Below are five activities that can bring more human interaction to virtual work.

Topics: company culture employee engagement work from home

8 Characteristics of a Winning Sales Coach

8 Characteristics of a Winning Sales Coach

There are several resources readily available with information on what it takes to be a great sales coach and manager of people. We often talk with managers who want to hire top-notch sales coaches and the list of their requirements is usually a long one—including experience, past successes, and “must have” talents. It’s definitely a hire you want to get right!

There are many natural behaviors and characteristics that make a sales coach great, and it's important to uncover the intensities of these talents before you hire someone.

Topics: hiring salespeople Talent Sales

How to Increase Productivity and Promote Teamwork with a Remote Workforce

How to Increase Productivity and Promote Teamwork with a Remote Workforce

Remote work statistics have consistently increased over the years. A special analysis conducted by FlexJobs and Global Workplace Analytics found that from 2005 to 2017, there was a 159% increase in remote work. Based on the growing numbers, Upwork’s Future Workforce Report predicts that 73% of all teams will have remote workers by 2028.

COVID-19 forced many teams into a remote workforce, and nearly 43% of full-time American employees say they want to work remotely more often even after the economy has reopened. The same survey reports that of the more than 1,200 employees surveyed, nearly 20% said their employer is actively discussing how they can make remote work more of an option in the future.

Topics: Talent culture COVID19 Resources

An Easy, Low-Cost Way to Increase Employee Engagement

An Easy, Low-Cost Way to Increase Employee Engagement

From profitability and revenues to client experience and talent acquisition, employee engagement affects your entire organization. Offering competitive pay and benefits are essential to attracting and retaining quality employees. Still, employers often struggle to find additional low-cost, creative ways to appeal to employees throughout the year.

According to our Media Sales Report, 40% of salespeople don’t feel as though they’re always being supported by their sales manager, and 46% of salespeople don’t feel as though they’re always valued.

While there are several simple and inexpensive ways to increase employee engagement, there’s one way that will also address these critical issues.

Topics: company culture employee engagement culture

3 Tips to Increase Productivity and Improve Sales Performance

3 Tips to Increase Productivity and Improve Sales PerformanceDo you often struggle with time management?

Do you always have way too much to do?

Do you ever feel buried in work?

If you answered "yes" to these questions, you may not be delegating as much as you should.

Delegation is one of the talents that separate the best from the rest in sales management and is crucial to developing the strengths of others, yet it’s often something leaders don’t think about on a regular basis.

Topics: Talent coaching productivity

One Thing You Can Do to Become a Better Leader

become a better leaderWhat if your greatest opportunity to grow as a leader was right in front of you every day? Your team may hold the key to unlocking new opportunities for your professional development, and there is one simple thing you can do to make sure you don’t miss out on information that could make you better. Ask for feedback.

The best leaders feel there is always an opportunity to grow, so they consistently ask for feedback on their performance. A study of more than 50,000 executives done by leadership development consultants Jack Zenger and Joseph Folkman, found that "Leaders who ranked at the top 10% in asking for feedback were rated, on average, at the 86th percentile in overall leadership effectiveness." Bottom line – asking for feedback can help you become a better leader.

Topics: Management sales management Talent

Talent is Not Enough for Sales Performance

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It’s not enough to just have talent. You have to practice and use your talents in order to improve and make a positive impact on the people around you.

Professional athletes spend countless hours practicing and training in order to improve their performance. What if you could spend more time on your talents?

One of my favorite ways to help managers turn their talent into performance is through our executive coaching program, Talent Insight. During this program, I get the chance to help sales managers identify their unique talents, better understand how their talents are coming across to others, and determine action steps they can take to use their strengths and improve their performance.

Topics: sales management Talent

Set Your New Hire Up for Success: Continuous Strength Development

providing detailed sales feedbackThis is the fourth and final post in a four-part series on how managers can set new hires up for success. You can click to view the previous posts on providing detailed feedback, building relationships that will lead to stronger sales performance and maximizing strengths and working around weaknesses. 

Ongoing coaching and strength development are key factors in retaining people long-term, yet statistics show employees often feel as though they don’t have a specific development plan. According to a Saba survey, 60% of leaders believe they provide employees with a clear career path, but only 36% of employees agree. The very best managers spend time coaching their people and have an individualized development plan for each person. 

Topics: hiring salespeople Management developing strengths sales management talent dashboard

Set Your New Hire Up for Success: Up their Game with Detailed Talent Feedback

sales-feedback-manager-new-hire-750547-editedThis is the third post in a four-part series on how managers can set new hires up for success. You can click to view the previous posts on building relationships that will lead to stronger sales performance and maximizing strengths and working around weaknesses.

Giving your new hire detailed feedback on their talents is one of the best ways to set them up for success. This conversation can be very meaningful and will arm them with specific information about their potential and how they can maximize their strengths in their new role.

Topics: hiring salespeople Management developing strengths sales management Talent