-CHRIS GROSSER
For modern customers, there’s almost always more than one option when it comes to making a purchase. That makes it even harder for sales teams to close deals. But when customers are inundated by countless messages everyday, personalization can help.
Buyers don’t want to feel like they are part of the herd. They want to feel special and taken care of. Working to fulfill that need can help your team stand out. There are a variety of ways to personalize pitches and approaches. Be sure to keep these methods in mind when empowering your team. >>> READ MORE
Research from Florida State University found that high-performing salespeople are typically more alert in customer interactions, but that level of situational awareness often diminishes in reps who have recently been top performers – because they tend to become overly confident. It’s as if continued, consistent success numbs reps’ senses. That means ongoing management check-ins and coaching are critical for the situational awareness of all your reps – and not just those who are average or underperforming. >>> READ MORE
The new conventional wisdom tells us buyers don’t want to engage with B2B salespeople until late in their purchase journeys. Committees are now more self-driven than ever in their research, which ostensibly means they prefer not to hear from reps until they’re almost ready to make a decision.
However, new research contradicts this school of thought, illuminating real opportunity for sales to make a pivotal impact in the early stages of consideration. Understandably, these insights are generating a lot of buzz in the modern selling community. >>> READ MORE
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