59 The Facts You Need on Development Engaged employees are more productive. A study found that employees who work from home 3-4 days a week are 33% more likely to feel engaged. Boost employee engagement to boost profit! Increasing employee engagement investments by 10% can increase profits by $2,400 per employee, per year. Don't leave 'em hanging! 76 percent of new hires said on-the-job training was the most important thing they need to become productive quickly. And 21% of employees who left in the first 6 months said it was because they weren't given the training they needed. Flexible environments can really WORK! A landmark study showed that call center workers who worked from home completed 13.5% more calls and quit at half the rate of people in the office. Coaching pays off! ROI in training quadruples from 22% to 88% when reinforced by in-field coaching and reinforcement. Sources: Bamboo HR - The Definitive Guide to Onboarding, Harvard Business Review, Gallup, Glassdoor, leveleleven, brainshark.com, Ventana Research, The Predictive Index: People Management Survey, Entreprenuer. What does success look like? The #1 trait of bad managers: "Doesn't communicate clear expectations." Don't let these get in your way! 77% of sales managers blame lack of coaching on 3 things: lack of time, lack of training on how to coach effectively, lack of accountability for coaching. The forgetting curve can be a real problem. Combat that with consistent practice and review. 84% of sales training content is lost after 90 days. Give your people a raise in praise! Happiness makes people 12% more productive. Even Tiger Woods has a coach. Companies with a formal coaching process achieve 91.2% of goals compared to 84.7% for those that don't.