105 Retention Case Study #1 _____________________________________________________________ Hurricane Harvey – Putting Company Culture and Teamwork to the Test E ven when everything goes wrong, even in a time of complete turmoil, if you build good relationships, treat people right, and create a sense of belonging to a team you can retain your people. Here is a story about a team that pulled to- gether in the face of a disaster and came out stronger on the other side. You all remember Hurricane Harvey hit Texas last August causing $125 billion dollars in damage and more than 100 fatalities. One of our client’s stations in Houston was hit so badly by flooding from Harvey that everyone had to evacuate and the team has been in tem- porary office space ever since. During the massive storm, wa- ter came pouring into KHOU- TV’s building, destroying the first floor and knocking the station off the air temporarily. Hurricane Harvey may have forced the KHOU team to evacuate, but it didn’t keep them from pulling together to help with news coverage of the storm and help their clients through a difficult time. KHOU’s Director of Local Sales Lori Clark tell us, “There are so many team members who stepped up during and after Harvey, it was truly amazing to see how everyone pulled together, from corpo- KHOU-TV Lobby flooding from Hurricane Harvey