b'ENGAGEMENT TAKEAWAYSWhat you need to know about retaining your people to turn talent into performance.After spending time finding, selecting, and developing highly talented people, the last thing you want to do is lose them! Losing an employee is tough on morale, time-con-suming for those who must carry the weight, hard on those who need to recruit to fill the gap, and costly to the bottom line. People join a company and they leave a boss. Thats hard to hear, but theres also a silver lining in there. As a manager, you can have an enormously positive impact here!Engagement starts by making sure that each person on the sales team knows your WHY, knows what is expected of them, and how they contribute to your success. Saying you have someones back is one thing, standing up for them shows it, but having conversations and offering ongoing feedback is a must, always!Every single hire will improve your culture or detract from it. Its critical to hire people who have the innate talents to perform with excellence in their position but are also the right fit for your culture.You know what kind of parent you are by how your grandkids turn out. It is the same with culture. Staff retention, goal attainment, client satisfaction, even conflict resolution all improve with a healthy culture.Burnout doesnt simply happen from being bored or from working too many hours. Studies increasingly indicate other factors are behind this work epidemic and employee burnout has reached record levels. Its so common that people in all industries and in all positions are susceptible to burnout. Take time to evaluate your people to see if they are really engaged with you, their roles, and the company. Great employees are hard to find. Keeping them is worth your time and energy.From the beginning of time, science has shown that human beings are tribalistic in nature. We naturally band together as a group for a sense of safety and belonging and in many ways, the company is the modern-day tribe. Companies that recognize the importance of tribalism create a sense of belonging among their people that becomes the glue that holds them togetherand those companies have a distinct advantage in the marketplace.120'