b'INTRODUCTIONJohn PalmerLocal Sales Manager at Cox Media Group, Jacksonville, FL Nominated by Teresa Joslyn, Account Manager with Cox Media Group, who recognizes Johns superhuman coaching strength and told us, John is great at identifying talents in individuals and helping them understand how to win through the things that build upon their natural talents and passions. John will peel away as many obstacles he can to make sure that its a win for the AE, the client and the station. John understands how to recognize those talents and give praise that reflects the hard work his account managers do day in and day out. He does this by being the example.Describing this caped crusader, Teresa shares, Johns talents range from understanding how to diffuse situations with unhappy clients to coaching his AEs to drive revenue on a daily basis. He helps coach his direct reports to stay focused on important revenue drivers while they still have a ton of constant moving priorities and rolls up his sleeves and supports them with the top benefits for the client. John does this without taking credit for something he also worked just as hard on but would rather see his team members feel the glory and all the accolades. Nicole Bordelon Digital Sales Manager, TEGNA, Houston, TX Nominated by Lori Clark, Director of Sales with TEGNA and previous Talent Superhero Award winner, who was wowed by the way Nicole single-handedly galvanized her team. She shared, Nicole does an excel-lent job laying out expectations, following up, and recapping takeaways and action items. She uses our resources as a part of her everyday pro-cesses. (Growth Guides, 1-on-1s, pre-call plans, presentation formats, debriefing calls, and meetings). The team leans on her for her expertise; her direct reports love her. She is a good listener and leads by example.Lori described this daring defender who recently put on the superhero cape and stepped into a new role with great success by saying, Nicole moved into the DSM role and had big shoes to fill. She has done a fan-tastic job. The DSM role is critical to our success, its a hard role because you have all the responsibility, but the AEs dont report to the DSM. It is a balancing act, working closely with the LSMs she has been able to support the team while also providing organic accountability through weekly trainings and individual 1-on-1s. Our revenue is reflective of her leadership. 18 Your 2023 Talent Superheroes'