b'observingandprovidingfeed- one and makes for no surpriseslishing more frequent and casu-backafterwardsaboutwhatalong the way. al check-ins via video, you still went well (3x) and what couldwant to:have gone differently (1x).How to GiveMake your feedback specificThiscanstillbedoneonaFeedback Virtually Providemorepositivethan shared-video platform sales callnegative feedback perhaps even more effective- Givingfeedbackishard.Giv-ly. This is the best performanceing feedback virtually is a littleBe consistentfeedback available and providesmoredifficult.YoudonthaveBe transparentactionablestepstoincreaseathe luxury of water cooler talks, salespersons skills."droppingbythesayhey",orStudiesshowthatpeoplewho readingbodylanguagewhileregularlyreceivefeedbackon Whileperformancereviewshaving a discussion. theirstrengthssell11%more havebeencementedinthethanthosewhodonot.Help-managementprocedureforHowever,thebestpractic- ingbothsalesmanagersand most companies, breaking themesforgivingfeedbackremainsalespeopletobetterunder-down from an event to a con- the same remotely as they didstandandmanagetheirown tinualprocessbenefitsevery- in-person.Asidefromestab- strengths is key.Helping both sales managers and salespeople to better understand and manage their own strengths is key.103'