b'What strategies have you implementedSeems like a simple answer, but be intentional about to enhance employee engagement andspending time with people, ask for their feedback, improve retention during a time when itand then act on that feedback when appropriate. has been difficult to keep talented em- Keep to structured timelines with 1 on 1s, growth ployees?guide conversations, meeting with clients and most importantlyBEINGAVAILABLEtohelpthem.Re-Wow. 2020 taught us a lot here! When we quick- spond to them when they reach out. It seems basic, ly found ourselves working from home, we had tobut in a time when we are all pulled in 1,000 direc-pivot in order to maintain our people-focused cul- tions and have back-to-back Zoom calls, it can be ture. While our strategy has evolved in the past 2hard to do this. Even if you cant get back to them years, it included virtual hallway chats, our stayingimmediately follow back up and ask, Did you get connected calls which are a combination of fun what you needed? People want to feel valued and cooking demonstrations and games, trainings built to expand our minds and skills and special guestsheard. The old saying is truepeople join compa-from other Cox divisions, market and center. Thesenies, they leave managers. have helped us to keep connected. Also, personally ILori Clark call every team member quarterly just to say hi andDirector of Sales, TEGNA Houstoncheck in. These calls are the highlight of my week! Leslie TalanskyVice President, Cox Media CaliforniaSuperhero Spotlight 161'