b'Development 82The Facts You Need on Development 83Top 10 Development Trends 84Development Case Study: Need a Development Tool? Use the Top Talent Report! 86Development Case Study: Developing Talent Pays Off! 88Some of Our Favorite Articles on Development92Talent Development in Real Life 94Three Phases of Onboarding 98Retain and Grow Top Performers with a Development Plan 104Accelerate Your Development Programs by Embracing Change106When the Golden Rule Fails, Try the Platinum Rule110Positive Feedback Examples (And a Few Negative Ones, Too) 112Leadership DevelopmentDeveloping Managers Into Leaders114Development Takeaways118How We Help With Development 120Engagement124The Facts You Need on Engagement125Top 10 Engagement Trends126Engagement Case Study: Engage 2022: Our Biggest Takeaways From the Company Culture Report 128Engagement Case Study: How One Organization Broke Down Silos and Created a Shared Mission 134Some of Our Favorite Articles on Engagement136Back in Office, Remote Work, and Hybrid WorkplaceTips on Making It Work140The Hard and Soft Metrics of Engagement142Higher Employee Engagement Means Higher RevenueHeres Proof144Does Engagement Lead to Exhaustion? 146Communication Mistakes That Hurt Employee Engagement 148Employee Engagement Is Not About Job Satisfaction or Happiness150Engagement Takeaways 152How We Help With Engagement 154Resources156Superhero Spotlight157Books on Our Shelves for Personal and Professional Development162Putting It Into Practice Talent Dashboard 168 Contents 3'