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The Center for Sales Strategy Blog

Brent Tripp

Brent Tripp

Recent Posts by Brent Tripp:

Why is it Becoming Harder to Convert Prospects? With Trey Morris

ISP Trey and Matt

In this episode, we’re continuing our season-long deep dive into the latest Media Sales Report from The Center for Sales Strategy. Today, Trey Morris, VP/ Senior Consultant here at CSS, is joining Matt to help answer the question, “Why is it getting harder to convert prospects and renew clients?”

Trey brings so many great points to the table, such as:

  • How too many salespeople are pitching products instead of solutions
  • Why sellers need to do a better job of helping existing clients figure out what’s working and what’s not working early on in their business relationship
  • And, finally, why it’s so important for every seller to give the best reason possible for prospects to want to meet with them
Topics: podcasts media sales report

Optimize Your CRM: Strategies for Effective Utilization

Optimize Your CRM

Do you ever feel like you're using your CRM, but not really using it?

Many seem to fall into this trap, believing they've mastered their software when, really, they're only scratching the surface. After all, The 5th Annual Media Sales Report found that 74% of salespeople believe they use their CRM effectively.

This data point may, in fact, reflect reality. Maybe there are scores of salespeople out there who are utilizing the many capabilities that their CRMs have to offer.

The truth is that most CRM software holds a treasure trove of features and functionalities that are left to gather digital dust, waiting to be explored.

So, let’s unlock the full potential of your CRM and transform it from more than a simple contact list to a sales and customer service powerhouse.

Topics: CRM

Why Are Organizational Goals Becoming Harder to Achieve?

ISP Steph Downs

In this episode of Improving Sales Performance, we’re once again diving into The 5th Annual Media Sales Report by The Center for Sales Strategy.

Today, we’re exploring why sales managers are experiencing such increased difficulty in achieving organizational goals.

Joining Matt to discuss that and much more is Stephanie Downs, SVP/Senior Consultant here at CSS. Stephanie provides valuable insights, like:

  • How a sales manager’s calendar should reflect a strategy of developing and coaching their people
  • Why we often make recruitment harder on ourselves by not having a firm plan in place
  • And, finally, why adding more people to your sales team is not always the solution
Topics: podcasts media sales report

Quick Take: Highlights From The 5th Annual Media Sales Report

CSS_ISP-Ep66 Quick Take - Blog Graphic

In this Quick Take episode, we’re kicking off our season-long exploration of The Center for Sales Strategy’s 5th Annual Media Sales Report by highlighting some of this year’s most eye-catching findings.

In other words, by the end of this short episode, you’ll have a good idea of how salespeople and sales managers are currently feeling about their own organizations as well as the entire media sales industry.

Topics: podcasts media sales report

Beyond the Inbox: Rethinking Email Strategies in Modern Sales

Rethinking Email Strategies in Modern Sales

Did you know that the first email was sent way back in 1971?

That first “message” was a throwaway in terms of actual content. Engineer Ray Tomlinson, at the time, was exploring different ways for humans and computers to interact and sent himself a test email to see if his new idea worked.

Ray had little idea how powerful and enduring the concept of electronic mail would end up becoming.

Think about how much technological innovation has occurred in those 53 years since email’s invention. Despite the rise of social media, instant messaging, and other communication platforms, email continues to be a preferred and effective channel for sales professionals.

Topics: sales strategy email marketing

#WomeninSalesMonth 2023 with Stephanie Slagle

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We’re so proud to be celebrating Women in Sales Month once again.

For each week in October, we have an amazing slate of women sales leaders who will be sharing their unique insights. Today, our guest is Stephanie Slagle, Vice President and Chief Innovation Officer at Graham Media Group. Stephanie has so many amazing insights to offer, like:

  • Why customer results should always be your North star
  • How even the Michael Jordan’s (or Lebron’s) on your team crave coaching
  • And, finally, why the mark of a great sales leader lies in the ability to articulate the path forward
Topics: podcasts

#WomenInSales Month 2023 with Laura Coristine

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We’re so proud to be celebrating Women in Sales Month once again.

For each week in October, we have an amazing slate of women sales leaders who will be sharing their unique insights. Today, our guest is Laura Coristine, General Sales Manager at Cox Media

Laura makes so many awesome points. Such as:

  • Why, instead of asking for feedback, you should ask for “feedforward."
  • How emotional intelligence really can boost the overall morale of your sales teams.
  • And, finally, why, if you’ve got a happy, engaged team of people, success is only a matter of time.
Topics: podcasts

#WomenInSales Month with Giovanna Savorgnan

ISP_Ep.63__ Cover Graphic

We’re so proud to be celebrating Women in Sales Month once again.

For each week in October, we have an amazing slate of women sales leaders who will be sharing their unique insights. From offering advice for sales managers new and more experienced to surveying the anticipated landscape of sales in the years ahead, when it comes to Improving Sales Performance, these ladies know how it's done.

Today, we are joined by Giovanna Savorgnan, Director of Sales at WFAA.

Gio shares so many amazing observations, such as:

  • Why it’s important for everyone, from the top down, to fully believe in the mission of the organization.
  • How the best managers are as good at coaching as they are teaching.
  • And, lastly, why really great sales leaders have to lean into the unknown.
Topics: podcasts women in sales

#WomenInSales Month 2023 with Lauren Cooley

ISP_Ep.62__ Cover Graphic

We’re so proud to be celebrating Women in Sales Month once again!

For each week in October, we have an amazing slate of women sales leaders who will be sharing their unique insights. From offering advice for sales managers new and more experienced to surveying the anticipated landscape of sales in the years ahead, when it comes to Improving Sales Performance, these ladies know how it's done.

Today, our guest is Lauren Cooley, Chief Revenue Officer at ExpertVoice. Lauren brings so many awesome points to the table, such as:

  • How the pandemic challenged us and changed us for the better.
  • Why you shouldn’t want a team of “you,” but, instead, a team of people who are authentically themselves.
  • And, finally, how, even with the rate at which the world is changing, there’s still no substitute for spending time with your people.
Topics: podcasts women in sales

Focused on Talent: 360 Executive Strength Coaching

ISP_Ep.61__ Cover Graphic FINAL FINAL

In this episode, we’re wrapping up our season-long coverage of The Center for Sales Strategy’s latest Talent Magazine.

Today, we’re taking some time to discuss a group of people who too often get the short end of the “development stick.” That’s right; we’re talking about leaders.

Joining Matt to uncover the ways in which leaders can most effectively tap into their innate strengths is Beth Sunshine.

Beth makes so many awesome points, like:

  • How 360 Executive Coaching allows leaders to see both where they are using their strengths as well as areas where they could stand to develop their strengths even more.

  • Why, even if you have raw talent, you still need to focus on developing it into an actual skill.

  • And, finally, why leaders who aren’t intentionally focusing on their strengths are missing out on opportunities to develop not only themselves but the teams they manage as well.
Topics: podcasts