The Center for Sales Strategy Blog

When a new salesperson starts to struggle, what's the right move?

For most sales managers, the instinct is to lean in harder: more oversight, more correction, more involvement. And that instinct makes sense. You care about results. You're accountable for the number. You don't want your new hire to fail.

But in this episode of Improving Sales Performance, Matt draws a clear line between two very different approaches and explains why crossing it can quietly undermine the very thing you're trying to build.

How do you onboard a new salesperson without burying them?

Hiring great sales talent is only half the battle (and often the easier half). The real challenge begins after the offer letter is signed.

In this episode of Improving Sales Performance, Matt breaks down six practical ways sales leaders can set clear expectations during those critical first 90 days without creating confusion, anxiety, or information overload.

What do the most effective sales teams intentionally do early that others leave to chance?

Sales leaders often know something isn’t working in the first 90 days of a new hire, but high-performing leaders don’t start by asking what’s broken.

They start by asking a different question: What does early success look like when it’s designed on purpose?

How can sales leaders help new hires ramp faster without sacrificing quality, confidence, or retention? 

If you’ve ever hired a promising salesperson only to watch momentum stall within their first few months, you’re not alone. Many sales leaders are asking the same question: 

Why does ramp time keep stretching longer even when we’re hiring good people?

You have found the perfect candidate with the right blend of talents, skills, and experience. You have reviewed their assessment with a talent analyst and know what to expect.

It’s time to have them hired and jumping right in, right?

Not so fast. Now it’s the time to take those talents and create an onboarding plan customized to your new hire.

Congratulations! You’ve just made an amazing new hire with talent, experience, and skills who aligns well with you, your team, and your organizational culture.

With all that in place, it’s safe to assume that all will be smooth sailing toward a future of success, right? Unfortunately, things don’t always turn out as we assume.

Nearly a third of new employees leave within 90 days of getting hired.

However according to a Gallup report, employees with a positive onboarding experience are almost three times as likely to feel prepared and supported in their role.

Your next hire is important! Right?

It’s probably one of the top reasons managers tell me their job is hard. Finding talented people is difficult, and once you find them, hiring them and getting them onboarded is time-consuming and stressful.

You have a lot to do, but investing time and energy in a few important onboarding disciplines can give you and your new hire a better chance for success.