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The Center for Sales Strategy Blog

Outside The Box Ideas for Better Client Retention

oung woman unpack the package she ordered online

Client retention is and will always be pivotal for the success of businesses.

In fact, client retention is a true measure of the experiences an organization delivers to its clients. Based on these experiences, clients or customers decide if they want to continue business with a given firm or not.

In other words, a company’s ability to retain its customers has a huge impact on revenue generation and profitability.

Topics: key account growth client retention