The Center for Sales Strategy Blog

In this episode, we’re taking a closer look at how executive coaching helps leaders evolve so their teams can truly thrive. 

And joining Matt is Donna Hall, SVP/General Manager at Robertson Lowstuter, whose piece in the 2025 Talent Magazine explores how executive coaching creates a ripple effect across teams and culture.

Whether you’re new to leadership or deep into your career, this conversation will help you rethink what great executive development looks like.

Donna shares such rich insights, like: 

• How, if you want to be the best leader you can be, it takes the recognition that everyone has areas for growth 
• Why the cornerstone of great leadership begins with authenticity 
• And, finally, how Michael Jordan didn’t have a coach because he was weak. He had a coach because he was committed to staying at the top of his game

Leadership is a challenging yet vital role in any organization. Great leaders can drive a company to success, while ineffective ones can lead to its downfall. Unfortunately, many companies overlook the importance of training their leaders, expecting them to succeed with little to no preparation. If leadership is so critical, how can organizations ensure their leaders are set up for success? 

As managers, we often focus on hitting targets, achieving KPIs, and driving business results. But how often do we pause to consider what drives the individuals on our team?

What personal milestones are they striving for? What "bridge" do they need to cross to feel successful in their lives?

Effective delegation goes beyond merely assigning tasks; it serves as a pivotal strategy for enhancing sales reps' skills, bolstering leadership within an organization, and fostering a culture of accountability and communication.

For sales managers, mastering delegation can lead to a more dynamic, adaptable, and successful sales team. This not only streamlines operations but also significantly contributes to each team member's personal and professional development.

Let's explore the significance of leadership and mentoring in the delegation process, the role of communication in executing tasks efficiently, and the importance of accountability in assessing the success of delegation efforts.

Navigating the path to professional growth requires a mix of thoughtfulness, strategy, and accountability. Your growth is dependent on many things in life – your natural talents, the right career choice, the right leadership to support you, and your ability to create a growth plan for yourself.

With today’s vibrant and competitive landscape, the role of a manager grows more challenging every day. For you to flourish in your professional life, you need to be intentional and committed to yourself.

The incredible outcome of your professional growth is two-fold: you grow, and those around you grow as well. So, where do you begin? Let’s explore a few key ideas and strategies to help you achieve the growth you desire.

There is a fundamental yet often misconstrued aspect of sales leadership that gets a lot of airtime: the fine line between managing and coaching. At The Center for Sales Strategy, we understand the pivotal role that effective leadership plays in propelling sales teams toward success.

Managing and coaching are two distinct, albeit interconnected, approaches that leaders employ to guide their teams. But what sets them apart?

Strong leaders are an important piece of any organization, and those in leadership positions possess certain talents and skills that helped them get to where they are today.

But anyone in that role will tell you, they are never done improving and are constantly seeking ways to improve their skills. Here are seven ways to do just that!

If you’ve ever been in sales, you know first-hand that one of the most powerful ways to go from good to great is having a strong sales manager. The best sales managers are active listeners and innovative thinkers. They know how to inspire and motivate their teams.

So, is there a secret that only these superstar managers know?

Of course not. But what we know for certain is that they are the ones who give just as much attention to managing their own talents as they do to managing their teams.

And how do they do that?

They begin with themselves and their own self-awareness. It sounds simple, but you truly can’t know and lead others if you don’t know yourself.

I have some news for you, both good and bad.

The good news is that your team's success depends entirely on your salespeople. Now, for the bad news... your success also hinges on the salespeople on your team.

In other words, your sales team's ability to close deals and meet targets determines whether you win or lose.

It may sound daunting, but it doesn't have to be. You have control over your destiny. You get to choose who joins your sales team and how they perform based on your hiring and leadership.

So, when your team is underperforming, resist the temptation to point fingers and blame external factors like the market, economy, product, or the team itself. The truth is, it reflects on your leadership. This is your team, your salespeople, and it's up to you to address the issues.

We spend a great deal of our lives at work, and one of the things that can make or break that experience is whether we have a good leader. Not just someone who can bring in the numbers but someone who can lead people.

To be an effective and respectful leader, one must lead with empathy and compassion.