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The Center for Sales Strategy Blog

How to Set Clear Expectations for New Salespeople (Without Overwhelming Them)

CSS_ISP-S16-Quick Take-Expectations for New Salespeople Blog Graphic UPDATED FOR REAL

 

 

How do you onboard a new salesperson without burying them?

Hiring great sales talent is only half the battle (and often the easier half). The real challenge begins after the offer letter is signed.

In this episode of Improving Sales Performance, Matt breaks down six practical ways sales leaders can set clear expectations during those critical first 90 days without creating confusion, anxiety, or information overload.

Topics: hiring salespeople onboarding podcasts sales leadership new employee onboarding

Why Smart Sales Leaders Still Struggle to Execute

CSS_ISP-S16-GC-Janelle Grove Blog Graphic UPDATED

 

 

You know what to do. So why isn't it happening?

In this episode of Improving Sales Performance, Matt chats with Janelle Grove, VP/Managing Director of The Growth Collective, to dig into the real reason execution stalls for even the most experienced sales leaders (and what it actually takes to break through).

Topics: podcasts sales leadership growth mindset

What High-Performing Sales Leaders Do Differently in a New Hire’s First 90 Days

CSS Blog - High Performing Sales Leaders First 90 Days

What do the most effective sales teams intentionally do early that others leave to chance?

Sales leaders often know something isn’t working in the first 90 days of a new hire, but high-performing leaders don’t start by asking what’s broken.

They start by asking a different question: What does early success look like when it’s designed on purpose?

Topics: onboarding sales team sales leadership new employee onboarding

Wartime Sales Leadership: How to Lead Your Sales Team Through a Down Market

wartime sales leader

The idea of a Wartime CEO was made famous by tech leaders like Ben Horowitz and Andy Grove. It’s the kind of leader who steps in when the business is under threat—decisive, bold, and focused on survival and growth at all costs.

This blog is about what that looks like when you’re not running a tech company—but leading a sales team.


There are times in business when you coach, collaborate, and lead with calm. That’s peacetime.

This is not that time.

If you’re a sales leader in today’s market—flat budgets, shrinking demand, fewer leads, distracted buyers—you are not in peacetime. You are in war.

And wartime leadership is a different game.

Topics: sales management sales leadership

Why Sales Leaders Can’t Afford to Lead in Isolation

CSS BLOG_GC_Why Sales Leaders Cant Afford to Lead in IsolationThe Loneliness of Sales Leadership

Let’s be honest, leadership can be lonely.

If you’re a senior sales leader, your days are filled with decisions that impact revenue, people, and strategy. You’re expected to have answers, keep morale high, and deliver results quarter after quarter. But who do you turn to for advice, perspective, or a sounding board?

Too often, sales leaders find themselves leading in isolation relying solely on their own experiences or the limited perspectives within their organization. Over time, this can quietly erode growth, confidence, and clarity.

Topics: sales leadership

The Appointment Drought: Why Booking Meetings is Harder Than Ever (and How to Fix It)

CSS Blog - media sales appointment settingSecuring appointments has always been a sales challenge, but in media sales today, it’s reached a breaking point. The  6th Annual Media Sales Report shows that booking meetings, advancing deals, and closing business require more persistence, better tools, and sharper strategies than ever before.

Here’s what the data from the Setting Appointments & Sales Process section tells us—and what sales leaders must do now to keep their pipelines full.

Topics: sales leadership getting appointments media sales

Leveling Up Leadership: The Role of Executive Coaching in Sales Performance

CSS_ISP-S15-Talent-Donna Hall Blog Graphic

In this episode, we’re taking a closer look at how executive coaching helps leaders evolve so their teams can truly thrive. 

And joining Matt is Donna Hall, SVP/General Manager at Robertson Lowstuter, whose piece in the 2025 Talent Magazine explores how executive coaching creates a ripple effect across teams and culture.

Whether you’re new to leadership or deep into your career, this conversation will help you rethink what great executive development looks like.

Donna shares such rich insights, like: 

  • How, if you want to be the best leader you can be, it takes the recognition that everyone has areas for growth 
  • Why the cornerstone of great leadership begins with authenticity 
  • And, finally, how Michael Jordan didn’t have a coach because he was weak. He had a coach because he was committed to staying at the top of his game

Topics: Leadership podcasts sales leadership leadership development

Sales Enablement for Media Sales Leaders: From Collateral to Closing More Deals

CSS Blog - media sales report sales enablementSales enablement should be the bridge between your sales team and closed deals—but in many media organizations, that bridge has cracks. The 6th Annual Media Sales Report reveals that while most sellers have access to some resources, too many are questioning their quality, effectiveness, and the strategy behind them.

Here’s what the Sales Enablement data tells us—and what media sales leaders need to do to make it a true revenue driver.

Topics: sales enablement sales leadership media sales

Learning, Coaching, and Practice: The Media Sales Development Gap (and How to Fix It)

CSS Blog - MSR-LnDIn media sales, top talent is developed, not found.

The 6th Annual Media Sales Report reveals a consistent theme across high-performing teams: intentional learning and development. But while salespeople crave growth, most organizations still struggle to deliver it consistently.

Here’s what the data from the Learning & Development section of the report tells us, and what sales leaders must do to bridge the performance gap.

Topics: sales coaching learning development sales leadership

7 C's of Communication That Salespeople Need to Master

7 Cs of Communication That Salespeople Need to Master

Effective communication is the cornerstone of success. As sales leaders, it's imperative to ensure your team masters the art of communication. The 7 Cs—Clear, Concise, Concrete, Correct, Coherent, Complete, and Courteous—are not just principles; they are the bedrock of every successful sales interaction. 

Salespeople must be adept at conveying their messages in a way that resonates with prospects and clients. The ability to communicate effectively can make the difference between closing a deal and losing a potential customer. By mastering the 7 Cs, your team can enhance their communication skills, build stronger relationships, and drive better results. 

Let's dive into how you can instill these essential communication skills in your sales team. 

Topics: communication sales leadership