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The Center for Sales Strategy Blog

The Most Underrated Tactic in Business Conversations

silence-listen-sales-management-leadershipIf someone has the “gift of gab” they're often told that they should go into sales. Which often, just gives salespeople a bad name. Think about it. None of us like the salesperson who just keeps talking. The one that knows everything and is willing to tell us every detail. Are you talking about something the other person expressed interest in?

Topics: sales performance leadership

5 Books Sales Leaders Should Read This Summer

summer-book-list-sales

Editor's Note: This post was originally published in 2016 and has been updated.

At least once a week, I get asked by a sales leader if there is a business book I would recommend they read that will help them improve their game. That is a tough question to answer, because there are so many very good books out there, and depending where you are in your career (or your current business situation, or what you have already read) the right book for you could be one of several. So instead of picking just one book, I thought I would provide a list of five books that would make for great reading this summer.

Topics: Sales leadership

8 Historic American Leaders and Why They’d Make a Great Sales Leader Today

great sales leader qualities from american historic leadersTomorrow is the 4th of July, or Independence Day. It's a day that we as Americans reflect on our freedom, our heritage, and our history. In honor of this, we asked a few of the CSS team to chime in for this post. We asked, "If you could pick one historic American leader that would make a great sales leader today because of their strengths and talents, who would it be?" Here's what they said. 

Topics: holiday sales management leadership

7 Power Skills That Help You Lead Through Change

lead sales team through changeWorkforce agility is necessary for any company to adapt to a rapidly-changing environment, and it’s safe to say that many companies today are operating in rapidly changing environments. As a leader, are you prepared to embrace and manage change without a reduction in performance?

If you are, then you likely have a strong culture of engagement and the seven essential power skills needed for success. However, if you are questioning whether or not you are on the right track to best manage and profit from change, I encourage you to read on.

Building a culture of engagement is a process that requires a commitment to transparency, integrity, and the desire to develop and grow your people. It also requires you as a leader to master the use of soft skills and hard skills at the same time. Soft skills are the innate ability or talent and hard skills include experience and expertise. Together, they are power skills.

Topics: sales management sales culture leadership company culture

5 Ways to Breathe Life Back Into Your Weekly Sales Meetings

weekly-sales-meetingThis post was originally published on SalesHacker.com.

The weekly sales meeting — you know the one. The whole crew gets together for what amounts to an hour-long discussion around menial housekeeping items or which sales rep got a little closer to nailing a sale.

Certainly it’s important information in its own right. But, it’s not worthy of eating up an hour that could be better used securing leads. The substance of the old-school sales meeting, in essence, belongs in a weekly email.

Topics: Management successful sales meetings sales management leadership sales training

30 Songs to Pump Up Your Playlist and Help Boost Sales Productivity

sales productivity playlistI read a recent study that shared many interesting things about music and how much it does for humans. Some things noted in the study are that music:

  • Enhances intelligence, learning and IQ
  • Improves memory performance
  • Improves concentration and attention
  • Helps work productivity
  • Helps fight fatigue
  • Improves mood

Whether you're motivating yourself or your sales team, I think anyone in sales would like a little bit of all of those. So with that said, I've collected a list of songs from our team and compiled a list of motivational songs to help you boost your sales productivity! 

Topics: sales performance sales management leadership salespeople productivity

The Power of Great Feedback

sales managementAs a person, you probably have an inborn knowledge of what your strengths are personally, as well as professionally. You might be a great cook, a strong tennis player, or great at board games. You know that you create strong relationships with clients, are great at the close, or really creative in helping your clients.

Topics: Management sales management leadership

Are You a Great Coach?

coaching salespeopleI work with a lot of B2B sales organizations.
Some perform well.  Some perform not-so-well.

Topics: sales management leadership coaching

The Power of Asking Questions as a Leader

leadership - power of asking questionsIt’s easy to assume that as a manager, we’re expected to make all the decisions, give directions, and generally just be sure that things are getting done by our team. While there is a little bit of truth to that, the best leaders know that in order to truly be effective and successful you must do one thing really, really well… Ask good questions. And it doesn’t stop there. You must not only be asking great, thought-invoking questions, but then be ready to shut up and listen. This certainly sounds easier than it is.

Topics: sales management leadership

2 Reasons Some Managers Can't Activate Their People

Sales_Manager.jpg

Why have a manager who cannot move their people to performance?

That would be useless, right?

But the reality in today’s business is there are too many managers who fit this description. Why is that? Why would a manager, despite his or her best effort, be unable to activate their people? There are two primary reasons, and they have an interactive relationship with each other:

1. The Manager Doesn’t Have a Lever (a Powerful Relationship)

Lots of managers have a friendly, or at least cordial, relationship with their people. But not what we call a robust relationship. A robust relationship is one that’s useful to the manager wishing to improve the salesperson’s performance, and, therefore, the organization’s performance. It’s a relationship that gives the manager the power to accomplish this essential aspect of his or her job.

Topics: Management leadership