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The Center for Sales Strategy Blog

Greg Giersch

Greg Giersch

Recent Posts by Greg Giersch:

Needs Are Important, Results Are What Matter

needs-resultsWe all have needs, and those needs drive us to spend time and money addressing them. In sales, we count on the needs of our prospects and clients to motivate them to buy. For decades, it has been a good sales process to focus on client needs. Needs are good, but they are not the complete picture.

Learning about client needs used to set the better salespeople apart from the package pushers.

On a personal level, we don’t focus on our needs to solve a problem. We focus on what we want. When we’re hungry, we focus on getting food, when we’re tired we focus on getting some sleep, and if we need to hit a goal this quarter, we focus on getting the next sale.

Topics: Needs Analysis sales performance

Understanding What Your Customers Value Most

focus for highest ROIWhich of the following will generate the highest return?

  • More customers
  • Keeping customers longer
  • More revenue per customer

Any one of these can grow revenue. But one has been shown to consistently bring in a higher return on your investment. Most businesses say they are focused on these in the order of the list: adding more customers, than keeping them longer, and finally getting more revenue per customer.

The problem is that the research shows that a focus on more customers is the wrong path to maximize your return. And that it leads you to build the wrong solutions.

Topics: key account growth sales performance prospecting account list management sales accelerator

The Greatest Businesses are the Greatest Story

company culture great businessDeepak Chopra was an interesting pick as Keynote speaker to open the Inbound 2018 conference. Deepak brings to mind meditation and alternative medicine more than cutting edge marketing techniques. But he had a few insights that we can apply to business within his message of consciousness and healing.

Topics: sales culture company culture

Why Avoiding Disruption is Stalling Your Sales Career

building your account list Salespeople work hard to build an account list. Most clients on your list have been researched, painstakingly approached, and developed over time. Maybe a few just fell into your lap. But you value them all. Sure, some may be easier to work with than others, but you have no reason to change anything. Why would you?

Because the path that leads to a larger account list is not just more clients, but better clients.

I want to share some interesting lessons I heard at the recent INBOUND18 Conference. It was one of the last sessions on the last day. The one you debate about attending, because out the window the shuttle buses are already filling up with attendees leaving for the airport. I’m glad I stayed, and want to share some of what I heard in relation to building your account list.

Topics: key account growth sales performance sales process sales pipeline account list management

Prospecting - You Can’t Step in the Same River Twice

prospecting Early in my sales career, I got a call from a veteran Account Executive across the hall. He worked for one of our other properties and saw that I was working with a prospect he was calling on. He wanted to set up a joint sales call. I was skeptical, since I'd recently met with that prospect, and the manager made it abundantly clear that he had already placed his budget for the year, and he was not open to new ideas.

Topics: new business development prospecting account list management sales accelerator

How the Right Focus Determines Your Sales Success

focus determines sales successAs a group of salespeople were gathered for their weekly sales meeting, their manager said he had an exercise on focus that they would complete first. The manager walked around the room and laid a sheet of paper, face-down in front of each salesperson. He then told them to all turn the handout over. On the sheet was a single black dot in the middle of each page.

Topics: sales performance focus sales accelerator

Three Things You Can Do Right Now To Improve Your LinkedIn Profile

improve your linkedin profileIf you’ve wanted to update your LinkedIn profile, but each time you start, it feels like an overwhelming task, remember that the best profiles on LinkedIn were not written in one session, but layered in over time.

Your LinkedIn profile is one of the first signs of your professional brand that a prospect or potential business partner will find online.

Here are three things that you can do quickly, that will have an impact on the message that you’re sending out on your profile. 

Topics: Social Media LinkedIn salespeople personal brand

Three Ways to Test Your B2B Brand’s North Star

North_Star

When you look up in the night sky, there are millions of stars. So many that it’s sometimes hard to find even the easiest constellations. But one star everyone knows is the North Star. Why is that? It's different in a few signficant ways.

Topics: professional branding Sales personal brand

Don’t Let Your Ego Get in the Way of a Sale

Ego.jpg

We’re all familiar with Ego. If someone says you have a “big ego,” you know that’s not a compliment. At least not in most circles. Your Ego is about your survival. At its best, your Ego is simply your awareness of your own identity and how you interact with the outside world.

Let’s look at five strategies your Ego may be using that may be interfering with the way you interact with business prospects and partners.

Topics: successful sales meetings Sales

Stop Talking About Your Product; I’m Deciding If I Want to Work With YOU

brand_promotion.jpg

If you’re a salesperson, it’s good to be proud of what you sell and where you work. Those two factors are key to enjoying what you do for a living. Working for a great company and having a great product certainly helps with clients, but the criteria prospects will often use when deciding to give you some of their precious time, is YOU. 

Where should your product and your company be in your sales strategy when talking to new prospects?

Topics: Setting Appointments Sales