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The Center for Sales Strategy Blog

Stephanie Downs

Stephanie Downs

Recent Posts by Stephanie Downs:

Why Sales Leaders Can’t Afford to Lead in Isolation

CSS BLOG_GC_Why Sales Leaders Cant Afford to Lead in IsolationThe Loneliness of Sales Leadership

Let’s be honest, leadership can be lonely.

If you’re a senior sales leader, your days are filled with decisions that impact revenue, people, and strategy. You’re expected to have answers, keep morale high, and deliver results quarter after quarter. But who do you turn to for advice, perspective, or a sounding board?

Too often, sales leaders find themselves leading in isolation relying solely on their own experiences or the limited perspectives within their organization. Over time, this can quietly erode growth, confidence, and clarity.

Topics: sales leadership

The Appointment Drought: Why Booking Meetings is Harder Than Ever (and How to Fix It)

CSS Blog - media sales appointment settingSecuring appointments has always been a sales challenge, but in media sales today, it’s reached a breaking point. The  6th Annual Media Sales Report shows that booking meetings, advancing deals, and closing business require more persistence, better tools, and sharper strategies than ever before.

Here’s what the data from the Setting Appointments & Sales Process section tells us—and what sales leaders must do now to keep their pipelines full.

Topics: sales leadership getting appointments media sales

Learning, Coaching, and Practice: The Media Sales Development Gap (and How to Fix It)

CSS Blog - MSR-LnDIn media sales, top talent is developed, not found.

The 6th Annual Media Sales Report reveals a consistent theme across high-performing teams: intentional learning and development. But while salespeople crave growth, most organizations still struggle to deliver it consistently.

Here’s what the data from the Learning & Development section of the report tells us, and what sales leaders must do to bridge the performance gap.

Topics: sales coaching learning development sales leadership

Elevate Your Sales Team: Key Focus Areas for B2B Sales Leaders in Q1

blue mountains with fogAs B2B sales leaders and managers, your role in guiding your sales teams to success is more critical than ever. With the ever-evolving sales landscape, it's essential to stay ahead by focusing on key areas that can significantly improve your team's performance. Here are some crucial topics to consider, especially as you work through Q1 to set your team up for success early in the year:

Topics: sales performance sales training sales management sales leadership

How To Know If Your Sales Candidate Will Be Good At Prospecting

How To Know If Your Sales Candidate Will Be Good At Prospecting

The ability to prospect effectively can make or break a team's success. It's the lifeblood of the sales process, the crucial first step that fills the pipeline and drives revenue growth.

But here's the challenge—identifying candidates who excel at prospecting is no easy task. It requires a keen eye, the right assessment tools, and a deep understanding of what makes a great prospector tick.

Think about it—how often have you hired a salesperson with a stellar resume and charismatic interview presence, only to find they struggle to generate new leads?

The cost of a bad hire in sales can be staggering, not just in terms of lost revenue but also wasted time and resources.

Topics: hiring salespeople prospecting

What If They're Not Learning? 5 Methods to Enhance Training for Salespeople

5 Methods to Enhance Training for Salespeople

As sales leaders, we've all been there - you've invested time and resources into training your team, but the lessons aren't sticking somehow. The skills aren't improving, and the results aren't materializing.

Before you throw in the towel, let's explore five methods to breathe new life into your sales training efforts.

Topics: sales training

5 Ways to Improve Poor Sales Performance

5 Ways to Improve Lousy Sales Performance

Underperforming sales teams can significantly hinder a company's growth and success. If you're grappling with poor sales performance, now is the time to identify the root causes and implement effective solutions.

Topics: sales performance sales talent

Are You, as a Sales Manager, Consistent and Predictable?

Are You, as a Sales Manager, Consistent and Predictable

I often have conversations with sales managers who lament their teams' lack of accountability, implementation, and follow-through. They talk about struggling to get new initiatives or processes adopted consistently.

In these situations, my typical response is: "Let's talk about your weekly one-on-one meetings and how you use them to drive accountability."

One-on-one meetings between managers and their salespeople are critical for staying aligned, removing blockers, and driving performance. However, many managers fail to run these meetings effectively. Here is a proven guide to great one-on-one meetings that drive real accountability.

Topics: sales leadership

Enhancing Sales Collateral Quality to Boost Conversions

Enhancing Sales Collateral Quality to Boost Conversions

Are your sales reps dissatisfied with the quality of your company's sales collateral?

You're not alone—the Media Sales Report found that 46% of salespeople are "not sure" or "dissatisfied" with their collateral materials.

This is a major missed opportunity, as high-quality sales collateral plays a crucial role in driving conversions.

Topics: sales collateral

A Sales Structure to Maximize Revenue Potential

A Sales Structure to Maximize Revenue Potential

In the fast-paced and competitive business landscape, an effective sales structure is crucial for organizations to achieve revenue targets and drive growth. However, many companies face challenges in designing a sales structure that aligns with their objectives and maximizes their sales potential.

Typically, when it comes to sales structure, common challenges may include inconsistent performance, misaligned roles and responsibilities, or too many people on the team not achieving their overall revenue goals to name a few. First, you have to identify the problem you are trying to solve.

Topics: sales structure