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The Center for Sales Strategy Blog

Kim Alexandre

Kim Alexandre

Recent Posts by Kim Alexandre:

Relationships Versus Pirate Ships: How to Build Trust and Win the Business


One of my colleagues at The Center For Sales Strategy described a conversation she had with her three young boys about relationships. They asked what a relationship was, and she responded, “There are friendships, business relationships, and…,” before she could get another word out her 6 year old blurted out “and there are pirate ships, and potato ships. . . .”

Topics: sales performance Sales

3 Things Every Successful Seller Should Have


Three of the best things you can have as a salesperson are also the three things that seem the most difficult to get ahold of. Referrals, testimonials and case studies have all helped a salesperson at one time or another either get a great first appointment, or to help set appropriate expectations. But, I still get asked time and time again how one can go about getting more referrals, testimonials or case studies. The challenge is, you, as the salesperson, are the only one who can make any of this happen!

Topics: referrals case studies sales strategy Sales

5 Things Every Business Person Needs to Know About Digital Media


When it comes to digital media expertise, it's easy to feel like an expert and a novice all at once. This is mainly because there are so many advancements in digital that it's hard to know what you should be focused on with respect to digital marketing.

Topics: digital marketing Digital integrated media solution media snacking Inbound Marketing

What Marriage Proposals Teach Us About Business Proposals


I’ve been divorced and remarried. I’ve also lost and closed sales opportunities. As I think about the courtship of either kind of relationship, I’m reminded of how a marriage proposal simulates both really great and not-so-great business proposals. 

Topics: Proposal Sales

Sales Coaching: Why it's a Manager's Job to Give Tough Love


After a workshop recently, the sales managers and I strategized the best way to help reinforce the learning and training with their sales team. This is something I often do because a workshop is not a training event that stands on its own—it's just the start to what should be continuous learning.

Topics: sales performance Sales

Learn What "Buzz Wedge" and 4 Other Digital Buzzwords Mean, in Plain English


A co-worker of mine recently posted a fun quiz on our employee Facebook page, called “Are These Marketing Buzzwords Real or Fake?” While taking the quiz, I couldn’t help but think some of the words I correctly answered were in reality just made up for fun, so I did little digging to investigate and found lots of buzzwords worthy of defining in plain English! Digital terms went from being a bunch of illusive acronyms to being a combination of words made up to define the new digital landscape. To help clear the muddy waters of digital marketing buzzwords, here are 5 defined in plain english: 

Topics: digital marketing Sales

The One Thing Every Brand Should Do to Improve its Social Media ROI

every-brand-needs-to-pay-attention-to-the-headlineAs a former Digital Sales Manager turned consultant, I am constantly asked How can I make sure this social media campaign will work? As with any campaign, there’s plenty a marketer needs to do to maximize success. But there’s one thing that’s enormously impactful and often overlooked:

If the headline doesn’t click in their head or their heart, there’s no way their finger will click.

The headline is the first thing a person sees—and too often the last. Social media are as cluttered today as are every other medium. People who are active in social media are often on several different platforms every day, and every one of those feeds is jammed with new information, new content, every time they check in. Do they carefully read it all? Ha. Do you? Of course not. 

Topics: Digital

Does the Twitter/Google Partnership Bring Back Social Search?

twitter-googleA few years ago, Google began setting a stage for users to be able to receive relevant search results based on content from social networks such as Twitter, Blogger, and Google Reader, along with other social networks that no longer exist. Google named this new content delivery Social Search and aimed to engage users by offering content from friends they knew and people they followed.

Topics: Digital

Stretch Your Advertising Dollars by Including Users

tv-commercialA few nights before the Super Bowl, we were all gathered around the dinner table, discussing the upcoming “big game.” My daughter suggested that the Super Bowl should be a national holiday. I asked why and she said, “It happens every year no matter what, everyone pays attention, even if they don’t like football, because they want to see the commercials, and we watch the whole game just for the commercials. So we should get the day off of school, making it a holiday!”

Topics: Digital selling digital advertising

Why You Should Never Listen to Digital "Experts"

digital-expertsPrior to the holidays, the trades were publishing articles and digital pundits were posting blogs on what they felt would happen at the digital cash register over the largest consumer purchasing time of year. Many exploited Target’s and Home Depot's infamous 2014 data breaches in predicting that these chains would experience the worst holiday retail season ever, citing lack of consumer confidence in identity protection as the reason why.

Topics: Digital