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The Center for Sales Strategy Blog

Craig Jones

Recent Posts by Craig Jones:

Effective Feedback for Sales Performance

feedback for sales performanceThe top-performing sales managers in business are on top because they are continually finding ways to make their team produce even more. The number one way to do that is by providing effective feedback to their employees. 

Almost every sales organization has their highest performers who are needed even more after they reach their goals, their average performers that are “make or break” depending on the month, and the low performers who are a drag on achievement. There is an important technique that can give you a big boost with all of the above: Feedback. 

Topics: sales management Talent

Twenty Years of Sales Experience or One Year of Experience Twenty Times?

is your sales strategy set up for success in 2019?As we approach the end of another year, many people are planning for 2019. Today, I'm challenging you to consider how you are going to change the way you are doing business to improve your sales performance.

Topics: using technology sales strategy sales performance sales management sales process

"Earn my attention. Don’t steal it." 7 Best Practices Using Video to Breakthrough Your Prospects' Email Clutter

prospecting with videoIf you try and engage me with a serious conversation via email, you will almost always find me walking to your office or calling you on the phone. Verbal communication is usually the best form of communication for people who meet other people for a living. To people like us, we only prefer written text when confirming dates or answering 'yes' or 'no' questions. Surely, most salespeople are more effective when they have a face-to-face opportunity than when they depend on their writing abilities.

Nevertheless, we need email to help us breakthrough to people that we don’t know in order to get a face-to-face call. While I was at INBOUND18 in Boston this year, I made a point to attend presentations on how video can help me stand out with email prospecting and capabilities.

Video has become so prevalent that it is now practical to use on a daily basis and reps that use video in prospecting, relationship-building, and sales emails see 5x higher open rates and 8x higher open-to-reply rates. It works because it has a higher attention factor and is more personable to your prospect. So, video can also make you a better communicator. 

There are three reasons that now is the time to start practicing your video skills and implementing video into your sales strategy to improve sales results:

Topics: video sales strategy sales process prospecting

Elite Prospecting: 7 Tips For More Face Time + Established Credibility

elite prospectingTechnology has disrupted the traditional techniques we have used to approach prospects. Today, the most successful developers of new business have a smart and focused prospecting strategy.  They concentrate their efforts on a disciplined strategy that provides more appointments and more revenue. 

The shotgun approach of yesteryear is dead. Before technology disrupted our approach, we could sit down and call 100 prospects and get ten appointments. Any mention of not having enough appointments was met by your manager with “This is a numbers game! Sit down with the phone and don’t quit calling until you get ten appointments.”  Today that strategy is total folly. 

Topics: sales performance prospecting

Write Prospecting Emails That Actually Get Replies

sales prospecting emailGOOD NEWS: 80% of professionals prefer to use email for business communication. 
BAD NEWS: With over 269 Billion emails sent every day, there's a lot of fierce competition flooding your prospects' inboxes.

So how can you, the stealthy salesperson, craft a genius prospecting email that warrants a response? 

Topics: email sales strategy sales performance salespeople sales process prospecting

Developing Elite Employees Starts with an Elite Onboarding Process

sales onboarding by sales managerIf you want elite sales performance from your new hire, have an elite onboarding process. 

You breathed that sigh of relief after you received a signature from a new hire. Satisfying, right? Now, you must put as much effort into their onboarding as you did into the interview process because hiring elite performers is only part of the overall equation. You expect elite performance from them, but it is not guaranteed.

Topics: hiring salespeople sales management Talent sales training onboarding

Be The Prospect

getting the first appointment“To know your prospect, you must become your prospect.” 

- Ancient Chinese Proverb
(From a salesperson who knew how to get an appointment.)

Getting the first appointment with a prospect is getting harder year after year, and making yourself relevant to the prospect is the first step in overcoming that challenge. As a daring and ambitious salesperson on the search for customers to serve, you must seek relevance like a duck seeks water. The question is how.