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The Center for Sales Strategy Blog

How to Use Tension to Advance the Sale

 

How to Use Tension to Advance the Sale

Salespeople often slow down a sale or lose it altogether because they are not willing to create tension. I am not talking about relationship tension. I am talking about task tension.  

You want to get to task tension as quickly as you can. This is what sales acceleration is all about. However, smart salespeople know you need to create a foundation of relationships—essentially reducing relationship tension so you can create task tension. You can’t rush to task tension until you remove relationship tension. You remove relationship tension by helping the prospect see that you are someone who can be trusted and could bring value.

Topics: Sales sales process

6 Things You Can Do to Better Coach Your Sales Team

6 Things You Can Do to Better Coach Your Sales Team

It’s common knowledge that professional athletes who reach peak performance no longer need coaching, right?

Wrong.

Even top-performing athletes still have coaches because there’s always room for improvement. Coaches observe what athletes can’t see – athletes are too busy playing!

The same can be said for your sales team. Coaching helps your team members by boosting their confidence, improving their performance, and helping them see things they’re unable to see – they’re too busy selling!

But coaching isn’t always easy. If it were, we wouldn’t have Jim Mora’s famous “playoffs” rant or the iconic moment when Lou Piniella yanked up first base and heaved into right field. Coaching takes time, patience, and consistent dedication. Sometimes, you may even feel like you're running out of ideas to coach your team effectively.

If that happens, don't worry. We've got you covered. Here are six things you can start doing right now to better coach your sales team and help them reach their full potential.

Topics: 360 coaching

The Best Places to Research a Prospect Before a Sales Call

The Best Places to Research a Prospect Before a Sales Call

Being a decision-maker in today’s business world makes them a target for every over-enthusiastic salesperson with their landline number.

Can you imagine how exhausting that must be?

To avoid this trap and maximize every opportunity in today's challenging sales environment, you'll need a workable sales strategy and viable methods of researching prospects.

You know that you can make a real difference to this prospect if you can just get in front of them and show them your magical product.

Here's how to achieve exactly this without getting shot down by your prospect.

Topics: sales strategy researching prospects

Understanding the Seasonal Nature of Sales: Challenges and Opportunities

Understanding the Seasonal Nature of Sales

As a sales manager, you've realized that the sales world is not a constant, static environment. It's a dynamic, ever-changing landscape influenced by various factors, including the seasons.

Understanding the seasonal nature of sales is crucial for any business to thrive and adapt to the challenges and opportunities that arise throughout the year.

In this blog, we will explore the challenges faced by sales managers in relation to seasonal fluctuations, as well as the opportunities that can be leveraged to maximize sales success.

Topics: sales challenges

Common Issues for Key Decision Makers

Common Issues for Key Decision Makers Post-Pandemic

Active buyers in today’s market have immediate and pressing issues that couldn’t be foreseen earlier this year. Business owners have more distractions than ever, and there’s no roadmap for dealing with the economic changes that are still occurring.   

Putting yourself inside the mind of these buyers will help you gain access to them. Understanding who they are is critical to understanding how you sell your products and services to them. We call this tactic defining your target persona. 

Topics: target persona

Leading with Empathy: Why Compassionate Leadership Matters

Why Compassionate Leadership Matters

We spend a great deal of our lives at work, and one of the things that can make or break that experience is whether we have a good leader. Not just someone who can bring in the numbers but someone who can lead people.

To be an effective and respectful leader, one must lead with empathy and compassion.

Topics: Leadership leadership development

5 Ways Integrated Marketing and Sales Strategies Boost Growth

5 Ways Integrated Marketing and Sales Strategies Boost Growth

Conflict between sales and marketing is nothing new. The most common scenario is that marketing teams complain about a lack of timely follow-up with their hard-earned leads or them not being closed properly, and sales is often unhappy with the quality of leads they get from marketing. These two teams

Marketing teams can track the online behaviors of leads to help warm up what would otherwise be a cold call. At the same time, data and insight from your sales team can help marketing improve how they recognize leads that will most likely convert and identify the most efficient communication channels.

Bringing sales and marketing together is paramount to the growth of your company.

Topics: sales and marketing alignment

Overcoming the Summer Sales Slump in 2023

Overcoming the Summer Sales Slump in 2023

The summer months can be challenging for salespeople, as many potential clients may be taking vacations or shifting their focus to 2024.

However, with the right strategies in place, salespeople can overcome the summer sales slump and keep their numbers up. Let’s explore the top five ways for salespeople to stay productive and successful during the summer months.

Topics: sales process sales productivity

The Importance of Customer Retention in Improving Revenue Performance

The Importance of Customer Retention in Improving Revenue Performance

Over the past several months, I've increasingly heard from salespeople and sales leaders that business has slowed. Deals are taking longer to close, and accounts are hesitant to make long-term decisions. With this shift, and the need to drive more revenue, the focus on acquiring new business has increased.

While new business development is crucial for growth, many forget the importance of retaining the business they have worked so hard to acquire and develop! Getting new accounts in the door will add revenue, but it will have less of an impact if you are simply replacing dollars from existing accounts – think of trying to fill a leaky bucket.

Topics: client retention revenue performance

Top Strategies of Highly Effective Sales Managers

Top Strategies of Highly Effective Sales Managers

To build a great sales team, you need a great leader. Talented and engaged managers coach and develop their teams, always improving the standards of performance.

They put their people first, but their focus on development doesn’t stop with their direct reports. Highly effective sales managers also spend time on their own growth and development, seeking opportunities to learn and improve.

To keep top leaders engaged, it’s important to provide them with ongoing development opportunities.

Topics: 360 coaching