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The Center for Sales Strategy Blog

Jim Hopes

Jim Hopes

Recent Posts by Jim Hopes:

Is It Time to Restructure Your Sales Operation?

Is It Time to Restructure Your Sales Operation

Perhaps as a sales manager or sales executive, you have pondered the question, "Is it time to restructure my sales operation?"

When you're not getting the results you need from your sales team, it's certainly tempting to consider restructuring how you're going to market.

Topics: sales structure

5 Greatest Needs Analysis Questions You Can Ask Any Prospect. Not.

needs analysis questionsPerhaps you got excited when you read the first part of the headline.

I got excited too, wishing there was a list of “magical” questions that could be asked of any prospect with a great result. The problem is, such a list does not exist.

Sorry to burst your bubble.  

Topics: Needs Analysis Sales sales process prospecting

How to Identify the Needs of Your Sales Team

How to Identify the Needs of Your Sales Team

With the new year here,  many sales managers and executives are planning to make certain they have a plan in place to equip and prepare their sales teams for a good year.  

Certainly the changes in the selling environment we have all experienced in the last 20 months or so have exposed some areas for improvement as well added new expectations for how business is done. 

So, how can we best identify the needs of the sales team?  Here are two methods to consider.

Topics: sales process

Hey, Media Consultant. For Whom Do You Sell?

Hey, Media Consultant. For Whom Do You Sell

Recently, Borrell and Associates, a leading media research firm, conducted their annual survey among those people who buy advertising for their businesses and asked them what traits they seek from media salespeople

Here are the top four results.

Topics: sales process media

5 Reasons Managers Struggle to Develop Consistent Revenue

5 Reasons Managers Struggle to Develop Consistent Revenue

Driving, maintaining, and developing consistent revenue growth is a top concern in every organization.

Taking care of employees, meeting goals, trying to exceed goals, and keeping your business afloat during challenging times is a lot to manage. If your revenue growth remains stagnant or worse, slows down it's easy to lose focus and start panicking.

If you're struggling to develop consistent revenue, this article is for you.

How Much Time Do Your Salespeople Spend Selling?

How Much Time Do Your Salespeople Spend Selling

How much time do your salespeople spend selling?

It’s been our observation that it’s probably less than you think. Data suggests that it's as little as 30% of their time. And when you talk to salespeople all the time, as we do, they confirm that. 

So, to get a bead on just how much time your salespeople actually spend selling, you should start with a definition of selling.

Topics: sales process IMPACT

How to Make Sure New Hires Know Their Stuff

How to Make Sure New Hires Know Their Stuff

Only 12% of employees agree that their organization does a good job with employee onboarding — a process where new hires acquire the necessary skills and knowledge in order to become effective and efficient employees.

When it comes to onboarding employees, first impressions last forever. It's your opportunity to introduce the company's mission, value and personality. If you fail to fully communicate everything a new hire needs to know, they’ll likely leave the company. 26% of American workers have quit a job simply because they were unsatisfied with either the training or the onboarding process. 

To retain quality employees and maximize their productivity, it's imperative that you take the onboarding process seriously. Make your new hires feel welcome in your company by properly discussing their new roles, the company's mission and vision, and everything else they need to know.

Topics: onboarding pre-boarding

Recruitment and Selection Is a Deadly Phrase in Talent Acquisition

Recruitment and Selection

There is an inherent danger in grouping two items together for conversational purposes, even when they go together. The danger is when they are always tied up in one phrase; they begin to sound like they are the same thing.

Peanut butter and jelly go together, but they are not the same thing. The same rings true for recruitment and selection.

Topics: Sales

Five Things We Learned About Leadership From Tom Brady

Five Things We Learned About Leadership From Tom Brady

Tom Brady is one of those figures that draws emotional responses ranging from adoration to outright disdain, often depending on whose team has had their playoff hopes crushed by him during his long tenure in the NFL. 

But, say what you want, there is plenty for all of us to learn about how to be an effective leader by observing what Tom Brady does

What he accomplished on Sunday is indeed one of the most profound successes in professional sports as he transformed a young, talented team in Tampa Bay that had been underperforming for years into world champions in one season, learning a new team and a new system all without the benefit of mini camps and preseason games. If you look beyond the hype, here is what you would see.

Topics: leadership talent

Let’s Get Real About How Many Contacts It Takes To Get An Appointment

Let’s Get Real About How Many Contacts It Takes To Get An Appointment

There's certainly a lot of banter these days about how many contacts a salesperson must make in order to secure an appointment. We all know it takes more than 2 or 3 calls, but how many does it really take, and why?

Topics: sales performance Sales sales process