
This morning, I walked into my daughter’s room. She was sitting on the edge of the bed, pondering which earrings to wear today.
There was only a few minutes left before leaving for school, and she still needed to collect her books, pack her laptop, and put on shoes and socks. But these priorities weren’t on her radar yet. They had been entirely eclipsed by the earring selection process.
It reminded me of my own time management skills challenges during junior high, and of a story I heard from our first online course: Customer Focused Selling.










