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The Center for Sales Strategy Blog

Weekly Roundup: How Sales Jobs Will Change, Take Risks Now + More

How Sales Job Will Change, Take Risks Now

- MOTIVATION -

"Leadership is unlocking people's potential to become better."

-Bill Bradley

- AROUND THE WEB -

<< If you only read one thing >>

How Sales Jobs Could Change in the Next DecadeHubSpot

Whether we're talking about the pre-internet days or the distant future, one thing is clear: There is a gap between businesses and their customers, and sales reps function to bridge that gap. This has been true since the pre-internet days, and it will remain true as long as that gap exists.

Chatbots, AI, machine learning -- sales, like other industries, is changing rapidly thanks to technology. But, at the end of the day, you still need to nurture prospects, close deals, and hit your quota.

So, what does that look like in 5 years, and where has it already changed the most? We asked a few of the industry’s most innovative minds what they think is in store for sellers. Here are their answers. >>> READ MORE

Topics: Wrap-up

What Does Sales Strategy Mean?

What Does Sales Strategy Mean

We hear sales managers and execs talk all the time about the importance of sales strategy. “Strategy” is one of the words that gets used a lot. In fact, Webster’s Dictionary says it's in the top 1% of most popular words. After all, who gets heat for talking strategy?

The problem is that most sales “strategies” are not really strategies at all. If you look at that definition of strategy, you see, “a careful plan or method for achieving a particular goal, usually over a long period of time.That means a strategy doesn’t change (or if it does, it's not very often), is long-term, and describes a set of consistent behaviors.

Many sales strategies are more like tactics making more calls in a defined period of time, approaching a new group of prospects, or introducing new offers to move the market forward. These things are not bad, but they're tactics, not strategies. Tactics are helpful IF they support a strategy.

Topics: sales strategy prospecting

Improving Sales Performance: Sales Calendars and Sales Planning

Improving Sales Performance Sales Calendars and Sales Planning

Many large-scale surveys routinely find time management skills are among the most desired workforce skills, but also among the rarest skills to find.

It comes as no surprise that one of the biggest challenges sales leaders face is time management. And while there are many articles and time management tools readily available, there’s also the old-fashioned sales calendar.

In case you missed Episode 2 of the Improving Sales Performance series, here’s a breakdown of the conversation that host, Matt Sunshine and guest, Trey Morris had on what a sales calendar is and how it can help improve sales performance.

Topics: sales performance annual plannning

Recruit Top Sales Talent During a Hiring Freeze

Recruit Top Sales Talent During a Hiring Freeze

“Why interview if I can’t hire?” This is a frequently asked question this year and understandably so. Recruiting top sales talent takes time and energy, and it feels pointless if you’re a company experiencing a hiring freeze. Let’s pause there for a minute.

While not under a hiring freeze, college football teams are limited to the number of players that they can have on the roster. However, that doesn’t stop recruiters from scouting more players than their roster can accommodate in search of top recruits. They’re actively recruiting the best talent to build a winning team for future seasons to ensure the best replacement for this season’s graduating players. Plus, they know that not every player to whom they offer a position will accept.

In the business world, the same rules apply. Building a winning legacy depends on having top talent on your staff and top talent ready to join in a moment’s notice. Because we know turnover is inevitable. It isn’t a matter of if it will happen; it’s a matter of when.

Topics: sales performance recruitment sales talent

Financial Challenges That Are Top of Mind for Decision Makers

Top 5 Financial Pain Points of Businesses in Q4

At The Center for Sales Strategy (CSS), we’re big proponents of thinking like an owner — in other words, getting into the minds of the decision makers and decision influencers you call on. 

One of the many ways to do that is uncover and understand what financial challenges are top of mind for them, especially as we head into a new year.

Topics: sales process annual plannning

Weekly Roundup: Selfless Curiosity, Why Sales Training Fails + More

Selfless Curiosity, Why Sales Training Fails

- MOTIVATION -

"Great leaders don't set out to be a leader. They set out to make a difference. It's never about the role - always about the goal."

-Lisa Haisha

- AROUND THE WEB -

<< If you only read one thing >>

Selfless Curiosity–The Revenue GeneratorGAN

In many situations, our intentions are probably pure—we may believe that what we are selling is good and that our product will help make lives easier and better.

Yet, something is missing. In Daniel Pink’s book To Sell Is Human, he shared a study from the INSEAD business school in France showing that empathizers—those who take the time to truly understand what’s going on with the person they’re talking to— typically strike a deal 76% of the time. Just by authentically caring for the person you’re talking to and understanding what they’re going through, you’ll strike a deal 76% of the time.

So, how do we reorient our sales tactics around the customer? >>> READ MORE

Topics: Wrap-up

Improving Sales Performance: Sales Enablement

Improving Sales Performance Sales Enablement

With dozens of episodes coming to our brand-new Improving Sales Performance series, sales professionals will soon have a plethora of insights and tips at their disposal.

The Improving Sales Performance series is hosted by Managing Partner Matt Sunshine who speaks with guests that are thought leaders, experts, and industry gurus, to share their insight, tips, and knowledge on various topics that help companies improve sales performance.  

Episode 1 recently debuted on our newly-refreshed YouTube channel with guest, Dani Buckley, talking to Matt about Sales Enablement.

Topics: sales performance sales enablement

Sales Leaders: Set Realistic Goals for 2021

Sales Leaders Set Realistic Goals for 2021

Do you remember projecting 2009 revenue as we stared into the abyss of the Great Recession?

We all knew it was coming as it started with plenty of notice in the Fall of 2008. Many businesses projected negative sales growth, while others simply would not accept it. The organizations that intentionally gave their teams over the top numbers to hit lost a lot of ground on annual long-term business and blew Q1 because they demanded so much more than what the market would bear for them.

Setting clear and manageable goals is crucial for 2021.

Topics: goals annual plannning

How to Keep Morale High While Working from Home

How to Keep Morale High While Working from Home

For some, the benefits of working from home are plenty. However, working from home is not for everyone, and experts say there are potential negative side effects to consider, such as feelings of isolation, loneliness, and disconnect.

It’s estimated that 46% of employees don’t know what to do after a meeting — leading to confusion, frustration, and unproductivity. Additionally, 26% of employees feel pressured to respond to work emails outside of business hours — leading to more stress.

All of this contributes to morale, and morale is the driver for productivity and engagement. While your team is working remotely, you’ll have to find new ways to work together and communicate, ensuring your company culture thrives in the comfort of your team’s own home.

Topics: employee engagement Remote Team

Best Practices to Improve Your Telephone and Video Conferencing Etiquette

Best Practices to Improve Your Telephone Etiquette

Clients calls, webinars, team meetings, staff meetings, one-on-one's with a coworker, prospect meetings we're spending a lot more time online.

Video conferencing etiquette and attire are certainly not a new topic for many professionals, but it's a new reality for millions.

How you portray yourself, whether over the phone or on shared-screen calls, represents both you and your company. It’s important that we present ourselves just as well virtually as we do in-person. In an effort to improve your phone and video etiquette, and ensure the person on the other end receives an excellent experience, implement the best practices outlined below.

Topics: sales strategy COVID19 Resources Remote Team