As a sales manager, you have no doubt had this experience. You just returned from making a sales call with one of your people and they begin to describe to someone else how the call went, who said what, and what got accomplished. As you listen, you are wondering if you were even on the same call, because what you saw and what you experienced was quite different. So, what’s going on here? Is your salesperson just obtuse, or perhaps trying to spin the story to make himself look good? Chances are, neither.
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With everyone's time at such a premium these days, many of us have come to rely too much on our phones. Perhaps it would be healthy to step back and consider what the telephone can and cannot do for your sales strategy: 
I was recently talking with a sales rep for a heavy equipment company. He sells agriculture and construction equipment, you know tractors, front loaders, bull dozers, excavators, forklifts…big machines most men (and all little boys) wish they had a reason to buy. He was telling me about a particular situation he was working through with a potential customer.
The New Year has recently come and gone and we are moving fast into 2013 and trying to put 2012 behind us. If you were like many marketers and business owners, 2012 was full of uncertainty as the economy continued its slow growth rate, the fiscal cliff was looming and we were in an election year. This uncertainty impacted consumer confidence negatively and many businesses held off on capital investments and hiring. What does 2013 hold for us? What can we learn from this to help our sales and marketing strategies?
Beware! Danger to your sales strategy is lurking as close as your telephone receiver. How so?
One comment heard often is there is so much to know in digital and it changes all the time… how to keep up with everything? That got me thinking about some of the free resources available to aide in the quest to know more about digital and improve your digital sales strategy.
