I get it. I know it is important, but I’m sick and tired of hearing about new business. Truth be known, most sellers are sick and tired of hearing about new business… and their managers are sick and tired of talking about it!
Facts Behind the Myth
The majority of sales organizations are obsessed with new business because of one reason: they do a terrible job of keeping and growing existing business (AKA: customers).
Not all customers are created equal. World-class sales organizations segment them like this:




No one likes to wait!
Wouldn’t it be nice if you had a list of ten surefire questions you could ask during a needs analysis meeting that would lead directly to cash? That would be sweet… show up, ask the questions, and leave with an order!

During the sales process, it’s important to have open and upfront conversations about how advertisers measures success. Clients will make their decisions to buy again based on the success, or failure, of the campaigns and solutions you sell them.
