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The Center for Sales Strategy Blog

10 Questions Sales Managers Should Ask About Their Sales Culture

10 Questions Sales Managers Should Ask About Their Sales Culture

Culture is defined as a way of life for a group of people. When in doubt about what to do, the members will fall back on what they have learned from their culture. They don’t even think about it—they know what their culture would tell them to do.

Business organizations all have a culture, and when you walk into a business and take an instant like or dislike to being there, you are experiencing their culture. Sometimes they don’t even have to say anything—it’s an attitude you can almost feel.

Business-to-business organizations don’t often have potential customers walk into a physical location. Often a salesperson is how the client and prospect experience your organization’s culture. What is your sales culture telling them?

Topics: company culture

5 Simple Steps to Improve Your Recruitment Process and Attract Top Talent

5 Simple Steps to Improve Your Recruitment Process and Attract Top Talent

Finding the right talent for your company is vital to its success. A comprehensive recruitment process is essential to attract, select and retain the best employees. However, many companies struggle to create an efficient and effective recruitment process.

But there is hope.

From creating a job description that accurately reflects the position to utilizing modern recruitment tools, these steps can help you attract and retain the best employees. With the right recruitment process in place, you can be confident you are hiring the right people for the job.

Topics: recruitment

You’re Not as Important as You Think You Are — 7 Ways to Get Prospects to Respond to Your Email

7 Ways to Get Prospects to Respond to Your Email

Email continues to be a very effective way to engage with prospects and clients. However, consider these facts (Source).

  • In 2022 there were over 330 billion emails sent and received per day.
  • That number is expected to be almost 350 billion per day in 2023
  • The average person sends and receives 121 business-related emails per day. Remember, that’s an average. That amount can easily be doubled for an executive-level decision-maker.
  • Just because an email is sent doesn’t mean it’s opened and read. The average open rate for businesses across all industries is just 18%.
Topics: sales process prospecting

Recruitment Networking Not Finding Great Talent? How to Do It Right

Recruitment Networking Not Finding Great Talent How to Do It Right

Great job to all of you who have shifted your sales recruitment emphasis from advertising and job boards to personal networking. Networking invariably produces more quality, but only if it’s done right.

The age-old approach—I’m looking for a salesperson. Do you know of anyone who’s looking? Doesn’t work.

Topics: recruitment

Mastering the Art of Sales Management: Balancing the Pending vs Pipeline

Mastering the Art of Sales Management Balancing the Pending vs Pipeline

Sales management is an art that requires a delicate balance between the present and the future.

The key to success lies in mastering the art of balancing the pending vs pipeline. This means managing your current deals while also prospecting for new ones. As a sales manager, you must be able to prioritize your time and resources effectively to ensure that you are not only closing deals today but also building a strong pipeline for tomorrow.

In this highly competitive market, mastering this art is essential for any business that wants to stay ahead of the curve. In this article, we’ll explore the key strategies that will help you strike the perfect balance between the pending and pipeline, and take your sales management skills to the next level.

Whether you are a seasoned sales professional or a newbie in the game, read on to learn how to master the art of sales management.

Topics: sales management sales pipeline

The One Question You Haven’t Asked (But Your Client Wishes You Would)

The One Question You Haven’t Asked

Most salespeople prepare very carefully for every client interaction. Your preparation will dictate whether you are granted face time for that first appointment (and subsequent appointments), and it will dictate how much information you are allowed to gather in a needs analysis meeting.

But the nature of sales often leads us to focus on our own objectives when preparing; we want the appointment, or we want to learn about a specific objective a client might have that we know can translate into a selling opportunity.

If your customer-focused approach is sincere, there is one question—a simple question that can be asked in a multitude of ways—that can help you gain even greater respect and revenue from this customer.

Topics: Needs Analysis sales process

The Disconnect Between Sales People and Sales Tools

The Disconnect Between Sales People and Sales Tools

Many organizations rely on sophisticated sales tools to automate sales activities, manage sales pipelines, communicate better with leads, close more deals, and improve their sales team’s performance.  

That said, some businesses still struggle with adopting software for sales. The reasons vary, but most of the time, it’s due to a disconnect between their AE’s and these innovative sales technologies.

Why does this disconnect happen? What are the consequences? How can businesses improve sales tool user adoption? Let’s find out the answers in this post.

Topics: sales tech

Are You Hearing Objections or Objectives?

Are You Hearing Objections or Objectives

In sales, you need to understand the difference between an objection and an objective. Here are the four most common customer objections that a salesperson will encounter.

  • Price
  • Need
  • Trust
  • Time

If a salesperson is being bombarded by these four questions throughout their initial meeting, then they most likely have more work to do.

Simply put, the salesperson needs to spend more time preparing for the meeting, researching the client, and developing insightful questions to build trust and confidence with the buyer. Objections are easy to overcome if you've done your homework prior to your customer needs analysis meeting.

Topics: sales process

Leveraging Sales Tech Stack to Unlock Bigger Opportunities

Leveraging Sales Tech Stack to Unlock Bigger Opportunities

The digital revolution has changed how businesses operate, and the sales industry is no exception. In order to stay ahead of the competition, companies must deploy the latest sales tech stack to maximize their opportunities.

A comprehensive guide to leveraging sales tech stack can help companies identify the most suitable technology for their business and unlock bigger opportunities. It is essential to understand which technology can best support sales activities, automate mundane tasks, and provide valuable insights.

Here's an overview of the types of sales tech stack, the benefits they offer, and how to implement them in your business. With this  guide, you will be able to strategically maximize your sales opportunities and drive long-term success.

Topics: sales process sales tech

How To Target Sales Superstars On LinkedIn

How To Target Sales Superstars On LinkedIn

You are not alone if you think it is difficult to find talented job candidates.

An employee study from LinkedIn says that 76% percent of hiring managers admit attracting the right job candidates is their greatest challenge.

Topics: hiring salespeople