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The Center for Sales Strategy Blog

Sales Leadership Series with Jason Randall, CEO of Questco

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Throughout the entire fourth season of the Improving Sales Performance series, host Matt Sunshine will talk to leaders, CEOs, Executives, and authors about their businesses and how they improve revenue performance. 

The series kicks off a Sales Leadership Series where Matt Sunshine discusses sales and executive leadership tips with Jason Randall, CEO of Questco and author of, "Beyond The Superhero: Executive Leadership For The Rest Of Us."

Tune in now or keep reading for a brief overview!

Topics: sales leadership

The Five Common Misconceptions of Sales Talent

The Five Common Misconceptions of Sales Talent

You know the feeling of an ah-ha moment…

When you're talking about something you passionately believe in and thenBAMyou can practically see the light bulb go off for the other person.

It's a highlight for anyone who passionately loves what they do.

Topics: Sales

Outside The Box Ideas for Better Client Retention

oung woman unpack the package she ordered online

Client retention is and will always be pivotal for the success of businesses.

In fact, client retention is a true measure of the experiences an organization delivers to its clients. Based on these experiences, clients or customers decide if they want to continue business with a given firm or not.

In other words, a company’s ability to retain its customers has a huge impact on revenue generation and profitability.

Topics: key account growth client retention

The Ultimate Guide to New Employee Onboarding

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If new employee onboarding procedures are insufficient, it can take up to 12 months for new hires to reach max productivity. In a world where employees don't stay at jobs for the entire duration of their career, this is horrific.

New employee onboarding has always been an issue. There are always holes in an onboarding process, and some companies seem better at it than others. Throwing new hires in and expecting them to swim no longer works.

This is especially true in our new hybrid working world. New employees are required to coexist in a virtual and real world, and be able to seamlessly toggle between the two.

To counteract these struggles, it's important to stick to a consistent employee onboarding checklist. To help you do that, we've assembled steps that will consolidate your processes and make new employees feel informed, safe, and ready to start being productive!

Topics: onboarding new employee onboarding

Weekly Roundup: Rephrasing Messages, Sales Forecasting + More

Rephrasing Messages, Sales Forecasting

- MOTIVATION -

"Focus on being productive instead of busy."

- Tim Ferris

- AROUND THE WEB -

<< If you only read one thing >>

10 Effective Ways to Say "Looking Forward to Hearing from You" HubSpot

Your sales process is only as strong as your communication skills. Prospects receive so much outreach from salespeople, it's important to keep your messaging fresh and eye-catching.
 

One way to achieve this is to swap tired, meaningless phrases like, "I am looking forward to hearing from you," with more actionable requests like, "I appreciate your quick response."

You'll stand out from the competition, increase your chances of eliciting a response, and ensure you move more deals along quickly. >>> READ MORE

Topics: Wrap-up

Back in Office, Remote Work, and Hybrid Workplace – Tips on Making It Work

Back in Office, Remote Work, and Hybrid Workplace – Tips on Making It Work

A large study by Flexjobs recently showed that 27% of employees would be willing to take up to a 20% pay cut just to continue working from home, and 81% reported that an employee who offers flexible work options would get significantly of their loyalty.

Supporting studies from Gartner also show that 82% of company leaders intend to support a hybrid workplace.

This is a candidate’s market, and it will become increasingly so.

Topics: remote sales team hybrid work

Improving Sales Performance - How We Built Our Company Culture

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Having a great company culture in today’s economy is not just a luxury, it’s a necessity.

The Center for Sales Strategy (CSS) is known both internally and externally for our incredible culture especially as a fully remote company. How do we do it? How did we build our company culture?

This LIVE broadcast is from our annual staff meeting in Dallas, TX. Host Matt Sunshine discusses topics with a few team members from The Center for Sales Strategy, LeadG2, and Up Your Culture, around how we built our company culture and how we now help others improve employee engagement and company culture.

Tune in now or keep reading for a brief overview.

Topics: company culture employee engagement

Interviewing Techniques and Trends for 2021

Interviewing Techniques and Trends for 2020

Although lowering, unemployment rates are still much higher than we’ve seen in recent years. However, don’t let that fool you; as you can see, it’s still a very competitive job market out there.

Why? In part, because smart companies are examining their talent and prioritizing their top performers. When they know it’s time to let someone go, you can guarantee it’s not going to be their top people. However, while unemployment is higher, top talent is still scarce.

How can you structure your interview process to let top talent shine through? And beyond that, how can you change your traditional interviewing process to show top talent you have an adaptable, strong company culture?

Topics: company culture recruitment sales talent

Micromanagement — The Pros and Cons That Every Manager Should Know

Micromanagement — The Pros and Cons That Every Manager Should Know

Every manager or business leader has their own style of managing their teams. While some managers believe in empowering their subordinates with autonomy, others like to keep the discretion to themselves.

However, the smartest of managers are those who keep modifying their management styles with the latest workplace trends. Speaking of workplace trends, you already know that a lot about workplaces are changing at a swift pace. Now when remote working and hybrid offices are the new working dimensions, a lot is bound to get overhauled.

Are the positive effects of micromanagement enough to outweigh the downsides, or is it the other way around? Every manager should mull over this when they consider the significance or the relevance of micromanagement.

Topics: sales management sales leadership

Weekly Roundup: Great Visionaries, Signs You're a High Achiever + More

Visionary Leaders, Signs youre a high achiever

- MOTIVATION -

"Someone is sitting in the shade today because someone planted a tree a long time ago.”

- Warren Buffet

- AROUND THE WEB -

<< If you only read one thing >>

Great Visionaries Use Decade Thinking To Achieve Great Success — And You Can Too Forbes

Decade thinking can be a game-changer for your life and your business.

A new decade just began. How much time did you give to pondering the decade ahead? Are we better or worse off for not pausing to ponder the new decade and all its possibilities? I'd say considerably worse off.

Here’s why: The period of time we think most about has an enormous impact on our lives. >>> READ MORE

Topics: Wrap-up