Amanda Meade, on August 10, 2021
Client retention is and will always be pivotal for the success of businesses.
In fact, client retention is a true measure of the experiences an organization delivers to its clients. Based on these experiences, clients or customers decide if they want to continue business with a given firm or not.
In other words, a company’s ability to retain its customers has a huge impact on revenue generation and profitability.
Beth Sunshine, on August 9, 2021
If new employee onboarding procedures are insufficient, it can take up to 12 months for new hires to reach max productivity. In a world where employees don't stay at jobs for the entire duration of their career, this is horrific.
New employee onboarding has always been an issue. There are always holes in an onboarding process, and some companies seem better at it than others. Throwing new hires in and expecting them to swim no longer works.
This is especially true in our new hybrid working world. New employees are required to coexist in a virtual and real world, and be able to seamlessly toggle between the two.
To counteract these struggles, it's important to stick to a consistent employee onboarding checklist. To help you do that, we've assembled steps that will consolidate your processes and make new employees feel informed, safe, and ready to start being productive!
Amanda Meade, on August 6, 2021
- Tim Ferris
One way to achieve this is to swap tired, meaningless phrases like, "I am looking forward to hearing from you," with more actionable requests like, "I appreciate your quick response."
You'll stand out from the competition, increase your chances of eliciting a response, and ensure you move more deals along quickly. >>> READ MORE
Beth Sunshine, on August 5, 2021
A large study by Flexjobs recently showed that 27% of employees would be willing to take up to a 20% pay cut just to continue working from home, and 81% reported that an employee who offers flexible work options would get significantly of their loyalty.
Supporting studies from Gartner also show that 82% of company leaders intend to support a hybrid workplace.
This is a candidate’s market, and it will become increasingly so.
Amanda Meade, on August 4, 2021
Having a great company culture in today’s economy is not just a luxury, it’s a necessity.
The Center for Sales Strategy (CSS) is known both internally and externally for our incredible culture — especially as a fully remote company. How do we do it? How did we build our company culture?
This LIVE broadcast is from our annual staff meeting in Dallas, TX. Host Matt Sunshine discusses topics with a few team members from The Center for Sales Strategy, LeadG2, and Up Your Culture, around how we built our company culture and how we now help others improve employee engagement and company culture.
Tune in now or keep reading for a brief overview.
Tirzah Thornburg, on August 3, 2021
Although lowering, unemployment rates are still much higher than we’ve seen in recent years. However, don’t let that fool you; as you can see, it’s still a very competitive job market out there.
Why? In part, because smart companies are examining their talent and prioritizing their top performers. When they know it’s time to let someone go, you can guarantee it’s not going to be their top people. However, while unemployment is higher, top talent is still scarce.
How can you structure your interview process to let top talent shine through? And beyond that, how can you change your traditional interviewing process to show top talent you have an adaptable, strong company culture?
Amanda Meade, on August 2, 2021
Every manager or business leader has their own style of managing their teams. While some managers believe in empowering their subordinates with autonomy, others like to keep the discretion to themselves.
However, the smartest of managers are those who keep modifying their management styles with the latest workplace trends. Speaking of workplace trends, you already know that a lot about workplaces are changing at a swift pace. Now when remote working and hybrid offices are the new working dimensions, a lot is bound to get overhauled.
Are the positive effects of micromanagement enough to outweigh the downsides, or is it the other way around? Every manager should mull over this when they consider the significance or the relevance of micromanagement.
Amanda Meade, on July 30, 2021
- Warren Buffet
Decade thinking can be a game-changer for your life and your business.
A new decade just began. How much time did you give to pondering the decade ahead? Are we better or worse off for not pausing to ponder the new decade and all its possibilities? I'd say considerably worse off.
Here’s why: The period of time we think most about has an enormous impact on our lives. >>> READ MORE
The Center for Sales Strategy, on July 29, 2021
As a sales manager, how often do you struggle with the line between being a supportive and understanding manager, and holding your sales team accountable?
After hearing excuse after excuse about why so-and-so wasn't going to buy such-and-such, you throw your hands up and ask yourself, "If all of this feels so out of my control, what is in my control? What can I focus my team on that ensures we win where we need to win?"
Amanda Meade, on July 28, 2021
How many performance metrics are you currently tracking? How many should you track?
We can all agree that measurement improves performance, and it’s essential to success. But you can’t keep changing the rules of the game. Performance improvement comes only when we focus on the same metrics over time. We need to follow the right measurements and stay focused.
In this episode, Matt Kiger, Regional Vice President at Townsquare Media, discusses how sales leaders can make an impact on their sales performance through performance tracking.
Tune in now or keep reading for a brief overview!
