The Center for Sales Strategy Blog

Crafting a robust professional brand is paramount, particularly for sales professionals and leaders alike.

As a coach, I work closely with individuals at various stages of their careers, digging into their past and current experiences to understand the challenges they face and the solutions they bring to the table.

Through these discussions, I gain insights into their passions and aspirations, shaping their professional identity.

There’s no longer a debate on whether social media is an effective way to remain relevant in today’s busy and modern online world. Social media has come a long way since the mid-2000s, where users simply used it to share photographs and “check-in.”  

Today, smart sellers incorporate social media into their sales strategy as an additional way to connect with prospects. This allows you to:

• Build rapport
• Pinpoint specific prospects
• Establish yourself as a thought leader

Through likes, comments, shares, and posts, you provide your insights to both prospects and current customers and allow for more engagement. Social media is a valuable tool for driving sales, but first, you must identify the most-used platforms for your ideal customer.

Most of us have posted so much on social media, it’s hard to remember it all. But the internet doesn’t forget. When was the last time you did a brand audit of yourself?

If you’re a professional in sales or leadership, will your online brand send the message you want?

Social selling is a powerful part of the approach in our now transparent sales landscape.

By now, every salesperson should be embracing LinkedIn, Twitter, and even Facebook, as they plan to approach and attempt to engage with new business prospects.

Whether you choose to use paid services or choose to navigate social media on your own, it’s a platform where you can earn trust and establish credibility with your very best prospects.

It’s also a platform that if used incorrectly, could damage your credibility with your very best prospects.

In an ever-changing sales landscape, maintaining a healthy personal brand on social media has become a necessary tool for sales professionals to build and maintain relationships with prospects. According to a Forrester Consulting study, Social Selling: A New B2B Imperative, “49% of B2B enterprises have developed a formal social selling program, and 28 percent are in the process of doing so.”

Even though using social media to sell has been widely adopted in many industries, our 2019 Media Sales Report found that only 12% of sales managers said their salespeople are using social media effectively to set appointments with prospects.

If you aren’t utilizing social selling as part of your sales strategy, you could be losing sales to more social-savvy salespeople. 

If you’ve wanted to update your LinkedIn profile, but each time you start, it feels like an overwhelming task, remember that the best profiles on LinkedIn were not written in one session, but layered in over time.

Your LinkedIn profile is one of the first signs of your professional brand that a prospect or potential business partner will find online.

Here are three things that you can do quickly, that will have an impact on the message that you’re sending out on your profile. 

Social selling. It’s not just an industry buzzword. It’s a legitimate technique that salespeople should use to build and maintain relationships within a social network that a salesperson and their customers already trust.

When you look up in the night sky, there are millions of stars. So many that it’s sometimes hard to find even the easiest constellations. But one star everyone knows is the North Star. Why is that? It's different in a few signficant ways.

We’re at in interesting time in professional branding. Few are questioning that they need to work on building a personal brand, but most still want to know how. How do you suddenly become a master storyteller about the one thing that is hardest to talk about—yourself?

Let’s look at building a brand from the perspective of sharing the things you love, the things you care about, or the things you enjoy. For example, let’s look at how building a brand can be like creating and sharing a playlist of your favorite songs. 

• Specific Tastes — Some of us have very specific tastes. We might only like rock, pop, or rap. We don’t venture far from our core tastes, but we know what we like, and we know it well. We’ve become sort of an expert on that genre, or favorite artist. We’ve identified the others that share our tastes. Seth Godin would say they are part of our “tribe.”
• Eclectic Tastes — Some of us have more eclectic tastes in music. You might jump from Classical to The Cure, or Count Basie to Coldplay. For you, there is something they all have in common, but most may not share your interest for this much variety.
• Casual Tastes — Some of you aren’t that into the details of music, but you still like to listen to music. You’re happy to let your others curate your mix. Your casual approach means you’re more likely to listen to what’s popular. You know what you like and there is often a channel or service to cater to you.

Recently I have had several managers asking about the value of a personal marketing resume for salespeople that are struggling with getting that initial call. Personal marketing resumes can be valuable in getting a prospect's attention and communicating how your salespeople can help, if done well. So, how do you get a personal marketing resume started, and what do effective ones include?