The Center for Sales Strategy Blog

Sales tend to stall. Every salesperson with a pending list realizes that this week looks too much like last week. As does every sales manager who's listened through the excuses about why this or that prospect is still pending.

“The journey of a thousand miles begins with a single step,”  ~ Lao Tzu 

We know that to accomplish big things, we need to break them down into smaller tasks. But, we’re often too busy to actually slow down and apply what we already know. Many companies have a defined sales process, some more structured than others, and it’s the lack of following that process that is stalling most sales.

- MOTIVATION -

"THE DIFFERENCE BETWEEN A SUCCESSFUL PERSON AND OTHERS IS NOT A LACK OF STRENGTH, NOT A LACK OF KNOWLEDGE, BUT RATHER A LACK OF WILL."

-VINCE LOMBARDI

- AROUND THE WEB -

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Living in an Age of the Empowered Buyer Requires a Fresh Approach to Prospecting — LeadG2

Editor's Note: This post was originally published on the LeadG2 blog.

Most managers and sellers have experienced this:

• A seller is moving a new business prospect through the sales process.
• All signs are positive.
• The prospect goes silent, and will not respond to email, phone calls, letters, or stop-ins.
• The seller goes to his/her manager and asks for advice.
• The manager spends time listening to the seller, conducting diagnostic work, and providing advice to the seller (what to do to restart the stalled sale).

On the surface, this sounds like a good system, but in reality, it is not. Here’s why:

• Managers work with multiple sellers—doing this for many sellers takes up a great deal of time and is often redundant (same problem… same solution).
• Sellers might not have easy or timely access to their managers—this delays the sales process and allows the sale to get further off track.

When sales managers are working to build their talent bank with qualified candidates, it's not easy. Couple that with your desire to have the very best sales talent in there, it gets quite a bit harder. 

Over the last couple of months, I have had a number of clients share with me that they lost out on a couple of large deals that they had felt pretty strongly about. In each of those scenarios, my first question was, "Do you know why?" More often than not, the answer to my question was, “I’m not sure.”

Anyone who has ever been in a sales position has received a “no” in their career – most likely more than they would like – it comes with the job. But, it is what you do with the “no” that separates the best from the rest. Diagnosing where you may have gone wrong in the sales process can help to minimize making the same mistake in the future.

- MOTIVATION -

"OPPORTUNITIES DON'T HAPPEN. YOU CREATE THEM."

-CHRIS GROSSER

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8 Personalization Strategies for Boosting Sales — CloserIQ

Sometimes I wonder if our ability to measure almost everything is what gets in the way of us actually paying attention to what might be the most useful metrics. I’ve spoken with plenty of sales managers who are frustrated these days because someone upstairs has fallen in love with a new measurement, a new report, or a new way to look at familiar data. All these midstream changes result in plenty of heat and plenty of smoke, but not necessarily the light of new insight. Not much actually changes, especially at the bottom line.

Don’t get me wrong. I love numbers as much as the next person and I agree that measurement improves performance and is essential to success. But I also know we can’t keep changing the rules of the game. Performance improvement comes only when we focus on the same metrics over time. We need to follow the right measurements and stay focused.

What if you could only measure four things? Which would you choose?

Everyone wants a piece of the "big cheese"… the "head-honcho," the "main man" or "main woman," or otherwise known as the decision maker. Often, the lone source of the YES to the solutions you sell, connecting with the elusive decision maker can be mission impossible and derail a sale before it gets started.

These people are tough to get a meeting with because they are busy and in high demand, and don’t usually trust sellers or value spending time with folks like you. They’ve been burned by sub-par sellers in the past. Ouch!

What makes it even more challenging, is that everyone else is trying to get face time with the same decision maker as you. Plus, these folks are not as active on social media and are surrounded by gatekeepers.

What to do, oh what to do?

It is more important than ever before that sales organizations focus increased attention on emotional intelligence. As a sales performance company focused on turning talent into performance, we see evidence every day that when leaders are more self-aware and more aware of others, they are more successful.

- MOTIVATION -

"NEVER PUT OFF TOMORROW WHAT YOU CAN DO TODAY"

-THOMAS JEFFERSON

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Marketing Hacks to Make You a Sales Management Guru — Sales & Marketing Management