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The Center for Sales Strategy Blog

5 Signs It's Time to Tweak Your Revenue Development Process

revenue-modelSales managers are faced with quantum leap growth demands—too bad their sales organizations and sales processes are structured to deliver incremental growth. Managers are like Scotty on Star Trek, often saying, “We can’t take much more of this, Captain!” If you feel like Scotty, and you’re giving it all you have, and you can’t take much more because you’re always coming up short... you might be ready to tweak your sales process. 

Here’s a list of five signs you might be ready to boldly go where most sales managers are afraid to go... into the world of sales process engineering:

1. Talent

You’ve moved out the dead wood and upgraded the talent on your team. Now it’s time to tap into your talent and allow your sellers to do what they do best: sell

Topics: Sales

Are You Missing the Sale Because You’re Too Hard to Contact?

missing-the-sale-hard-to-contactI just got off the phone with Debbie. I had to pass along the story she related to me.

Topics: Sales Brand and Connect

Next Time, Try a Little Gratitude

try-a-little-gratitudeI heap a lot of praise on my kids. I point out when they do something I haven’t asked them to do, and I make a big deal about it. When they are extra helpful, I heap it on even more. Sometimes I wonder if they hear me because they may or may not even say thanks. And I’m okay with that. 

The other day I asked my 12-year-old son to take out the garbage, and when he came back in the house, I said to him “I want you to know, I really appreciate you.” And he stopped and said “Mom, I like it when you tell me that.” I was taken aback. I pointed out that I give him lots of praise, and he said it was something about the words “I appreciate you.”

Topics: Leadership

I Showed My Sister How to Use “How to Use”—and She Got the Job!

interviewMy sister is an elementary school teacher in Portland, and for the last two years, has wanted a change. She recently decided to pick up everything and move to San Antonio (and before you ask, the answer is no, she’s never been there). She applied for three jobs: two teaching positions in the San Antonio School District, and one at an educational services company selling science curriculum to school districts. 

Topics: Sales

How to Know When it's Time to Fire Someone

how-to-get-ready-to-fire-someoneWhat have you been reading lately? There's so much content published every week that a person can never read it all themselves. That's why we're here.

Here are the five articles that piqued our interest:

1. 5 clear signs it's time to fire someone {Inc.}

Have you been wondering if there's a sign it's time to let someone go? Turns out, there are five signs. People who don't play nice with others, or who don't produce enough to balance their negativity aren't worth keeping around, says Inc.

2. 101 best email subject lines {Digital Marketer}

This is worth bookmarking for future reference (though remember, when you're writing one-off emails, the best subject line is the name of a reference).

3. Car dealers are gathering momentum, and you can help them {Marketing Mind}

Topics: Wrap-up

What’s Your Company’s Reason for Being?

companys-mission-statementCan you complete this statement? We exist to…

If you run your company or a business unit, or even just a sales team, there is surprising value in completing that statement—it helps define your reason for being. I have experienced first-hand the benefit that comes from knowing our reason for being. Here’s how we complete the statement at The Center for Sales Strategy:

We exist to turn talent into performance.

It wasn’t a forgone conclusion that we would define our corporate purpose in that way. We considered other possibilities. We could have said we exist to help companies hire the best people and train them well. Or, we exist to help companies increase sales. Both would have been pretty good, but not as good as the one we landed on. Our final choice got to the essence of who we are, what our passion is, and the greatest value we deliver.

Topics: Leadership

The Ad Industry Has Been Giving Clients The Wrong Impression

ad-industry-wrong-impressionMy three-year-old grandson led me to a meaningful epiphany recently. We were sitting at the kitchen table playing with some Play-Doh when he watched me sink my thumb into a small ball of the clay. He pointed to my thumbprint and asked, “What’s that?”

I answered, “That’s an impression.”

Like most three-year-olds will do, he followed my answer with a question: “Why?”

“Because when I touched the Play-Doh, I left a mark on it.”

He proceeded to copycat the procedure, pressing his fingers and handprints into several lumps of clay; after each masterpiece, he would attempt to form the new word he had learned: “Look, Grandpa, I made a ‘preshun’.”

“I left a mark on it.” 

I had been to a marketing conference earlier in the week, where much of the focus was on falling CPMs, and rightfully so. Once upon a time, the cost of access to consumers was high, thanks to the relative scarcity of media. There were only one or two newspapers in most major metropolitan areas, and only a couple dozen radio and television stations (even fewer in smaller markets, of course). The law of supply and demand favored companies who distributed advertising messages, where the supply of big audiences was (comparatively) limited, and the demand was high. 

Topics: Digital selling digital advertising

Are Tactics More Important than Sales Strategy?

strategy-and-tacticsBusinesses like to talk about being strategic. It’s one of those buzzwords that’s always in fashion. Some also take pride in being tactical, another buzzword that remains fashionable, even if those who use these terms don’t have any grasp at all of what they mean.

The Desk that Bosses You Around

standing-deskWhat have you been reading lately? There's so much content published every week that a person can never read it all themselves. That's why we're here.

Here are the five articles that piqued our interest:

1. The desk that bosses you around {AlleyWatch}

I have a sit-stand desk in my office, and I have to agree with the reviewer -- it's hard to motivate myself to stand as much as I should! So this robot desk is interesting. However, I don't think I'll be able to get around the price tag, so I'll have to find other ways to stand more.

2. Lessons from honest (too honest?) marketing campaigns {IMG}

This article looks at some shockingly honest marketing campaigns (Avis is the #1 example) and pulls lessons from them. Listen to experts, pick an enemy, admit you have competition, and more.

3. Everyone uses a cell phone now {Marketing Mind}

Topics: Wrap-up

Don't Call on the Person in Charge of Buying

calling-warm-leadsCall the person in charge of selling, not buying! Sound crazy? Not if you’re developing new business. The problem with calling on the person in charge of buying when you’re trying to develop new business is their focus is on your product, how expensive you are, and other technical aspects of your delivery. People in charge of buying are trained to compare products and dismiss you, or to pit you against your competitors to get the lowest price.

If you want a solid sales strategy, and you want to develop new business for your company, why not call on the person in charge of selling? There is a director that runs a smoking cessation clinic in your city. He has a quota to make. There is a regional manager for a group of health clubs in your market and she has numbers to meet. There might even be someone in charge of indirect distribution for one of your wireless providers–someone who has to figure out how to get more phones and more contracts out of mall kiosks and other retailers they sell to.

Topics: sales strategy Sales