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The Center for Sales Strategy Blog

Why Every Salesperson Should Insist on an Inbound Marketing Strategy

calling-warm-leadsThe most successful sales and marketing organizations are ones that set their sales teams up for success. They give them the tools and resources they need to get the job done as efficiently and profitably as possible. The best ones actually solicit input from their salespeople, asking what they need in order to be more successful. 

If you’re a part of such an organization (and even if you’re not), you should insist that your company design and deploy an inbound marketing strategy. If they ask why, no problem! Here are a dozen reasons you can share:

Topics: Inbound Marketing

Does Font Matter? Turns Out, Yes!

typeface-font-mattersThis was another great week in terms of content. We found a lot to love.

Here are the five articles that piqued our interest:

1. The Healthiest Typeface {The Atlantic}

If you're trying to convince people to do something, choose your font carefully. The font you choose to convey information is nearly as important as the information itself, according to these studies.

2. Turn Meeting Confirmations into Selling Moments {Spiro Technologies}

This one makes some great points about confirming upcoming meetings—not just to confirm, but to advance the sales process.

3. 7 Habits of Highly Successful Startup Entrepreneurs {Inc.}

Topics: Wrap-up

Want to Take Sales Coaching to the Next Level? Get the Owner’s Manual!

business-woman-readingI grew up as the only girl with three brothers in the house—and a lot of laundry! That machine ran non-stop and I was always enlisted to help.

It was simple enough: Load the clothes, add some soap, turn and pull the big knob, and presto!—the clothes are getting washed. Sure, once in a while I put something red in with the whites and had a problem, but, for the most part, is was simple enough.

Well, I recently bought a new washer and dryer… and oh, how times have changed! That big knob you turn and pull? Gone. These new appliances look like space machines loaded with the latest technology. Aquajet! Sensors! Steam! A bedding setting! There’s even a function called “waterproof.” Whoa. It’s complicated.

Topics: talent dashboard

Should Journalism Worry About Content Marketing?

working-remotelyThis was another great week in terms of content. We found a lot to love.

Here are the five articles that piqued our interest:

1. Should Journalism Worry About Content Marketing? {CJR}

Corporations are getting into the news business. Is this something journalists should worry about? Or can companies like Chevron and Coca Cola be trusted to create unbiased content?

2. Do You Really Understand How Your Customers Buy? {McKinsey}

This is a great in-depth article about the buyer's journey, and how it has changed over the last several years.

3. 7 Habits of Highly Successful Startup Entrepreneurs {Inc.}

Topics: Wrap-up

How to Conduct a Nearly Perfect Interview

job-interviewFinding the right person for the job often takes time—time you don’t have—so you may find yourself dreading to make that next hire. 

No need to drag your feet any longer! These interview tips and questions will help you uncover the information you need to determine whether a candidate might fit the bill. Follow them consistently and you will find that you speed up the selection process and make it much less painful.

Topics: hiring salespeople

5 Ways to Position Yourself as a Thought Leader

thought-leadershipWe've talked a lot about thought leadership, and what it means for you and your business. Positioning yourself as a thought leader will not only bring more people to your website, but it'll present you with new business opportunities, invitations to speak at conferences, and more.

Topics: thought leadership Inbound Marketing

The Key Steps to Reduce Account Attrition Now

Reduce-Account-Attrition-1Can you have too much emphasis on new business?

I submit that’s not a crazy question. There’s a scenario, more common than you think, where an excessive emphasis on finding new clients can mask a significant problem growing inside your organization. Ask yourself: What role is that new business playing? Is it fueling your sharp growth curve? If so, congratulations.

Too often, the answer is that new business is playing a very different role—that new clients are coming in the front door just fast enough to replace those who are leaving by the back door. The emphasis on new business development in your organization might be coming at a high cost—not placing sufficient emphasis on satisfying, retaining, and growing your existing accounts.

Or you might not even be breaking even: You could be working harder than ever to find new revenue that is failing even to cover the losses you’re experiencing due to attrition. It reminds me of the classic line from Alice in Wonderland by Lewis Carroll, “The hurrier I go, the behinder I get.”

Topics: Sales sales process

Leaders: Are You Hearing Problems? Are You Seeing Problems?

Great leaders don’t spend all their time-solving problems, but they’re smart about how to find problems and how to fix them. I see the best managers position themselves to hear problems and to see problems.

Hearing Problems

leaders-hearing-problems

Hearing problems means being open to the problems your people bring you. If your people aren’t bringing you problems, that’s your meta- problem, or should I say your mega-problem! There are two explanations, and they’re both ugly: They think you cant help or you dont care. The can’t help scenario isn’t easily remedied, but the don’t care explanation is fixable. 

Topics: Leadership

The Best Tools for Growing a Smart Business

freelance-writers-help-with-contentThis was another great week in terms of content. We found a lot to love.

Here are the five articles that piqued our interest:

1. The Best Tech Tools for Growing a Smart Business in 2015 {Inc.}

There are some great tips here. Note: item #4 is only available for Google Calendar as of right now, but you can go to their website and enter your email address, and they'll let you know when an Outlook calendar version becomes available. We love #5 (of course!), and if you're interested in one of HubSpot's free tools, check out Marketing Grader.

2. This NYC Startup Just Raised Another $3M in Record Time {Alley Watch}

PuzzleSocial is a daily digital celebrity crossword. It's clearly something consumers enjoy. How can you use the celebrity crossword concept in your campaigns?

3. Quotes For Entrepreneurs {IMG}

Topics: Wrap-up

Is the Road Too Narrow or Are You Too Fat? Leadership from Twitter

road-too-narrowArjun Basu writes (very) short stories on Twitter. He calls them “Twisters.” You should follow him at @arjunbasu. Here’s one: 

The road narrowed. I said, Im too fat for this road. My wife laughed, but I was serious. I was not happy with my weight. Or the road itself. 

The road keeps changing, doesn’t it? In business, it seems as if at least half our roads are under construction or subject to detours—all at the same time. Has your road to success narrowed? Or are you just too fat to fit? Those are entirely different questions. Or should I say, those are entirely different ways of defining the problem or even of looking at the world. If you see the road as the problem, you let yourself off the hook—but you also condemn yourself to whatever the road has in store for travelers who are too fat for the new road. If you see yourself as the problem, even grudgingly (because you don’t have to love that new road to recognize it, acknowledge it, and deal with it), then success opens up for you.

Leadership Lessons from This Quote

Topics: Leadership