The Center for Sales Strategy turns 30 years old later this week , and for about 29 of those 30 years we’ve been proselytizing against cold calls. So it should be no surprise that I read with delight author Jeffrey Gitomer’s recent rant about cold calls. (Oh, and maybe Gitomer’s enthusiastic endorsement of my book Close Like the Pros gives me another reason to appreciate his good judgment!)









I was in a department store looking at big screen TVs and the sales representative approached me and asked if he could help me with something. I told him I was just browsing (but I was really interested in buying).
